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Old 08-08-2016, 07:22 AM   #1
jayp2013mobile
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USB Compatibility recurrent message
I keep getting this message on my kindle:
USB Compatibility
Some computer requires a free file-transfer utility to copy files between the computer and your kindle. Open computer browser and navigate to kindle.com/support/downloads
I have tried to deal with this issue but without success.
Can someone guide me ?
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Old 08-08-2016, 12:21 PM   #2
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Not a Calibre issue.

The message sounds Bogus (malware?). I do not see a 'Utility' in the download sidebar
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Moving to Kindle Forum
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Old 08-08-2016, 12:31 PM   #3
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Not a Calibre issue.

The message sounds Bogus (malware?). I do not see a 'Utility' in the download sidebar


Moving to Kindle Forum
If it's malware, other people have been affected, e.g. here
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Old 08-09-2016, 03:49 PM   #4
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Originally Posted by NullNix View Post
If it's malware, other people have been affected, e.g. here
That one's talking about using a Fire on a Mac, which is reasonable, because I understand that Macs don't support MTP, which is the protocol the Fire uses for file transfer.
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Old 08-09-2016, 04:48 PM   #5
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Quote:
Originally Posted by jayp2013mobile View Post
I keep getting this message on my kindle:
USB Compatibility
Some computer requires a free file-transfer utility to copy files between the computer and your kindle. Open computer browser and navigate to kindle.com/support/downloads
I have tried to deal with this issue but without success.
Can someone guide me ?
Which model of Kindle do you have?
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Old 08-10-2016, 08:55 PM   #6
jayp2013mobile
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Kindle Fire HD 7
I have Kindle Fire HD 7
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Old 08-11-2016, 02:01 AM   #7
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Could you edit your profile to say this, please? If you tell someone here that you have a "Kindle", the assumption will always be that it's an eink Kindle. A Fire is a very different device.

I'm moving this thread to the Fire forum.
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Old 08-11-2016, 08:22 AM   #8
jayp2013mobile
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Fire forum
How do I get there ?
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Old 08-11-2016, 11:57 AM   #9
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You're there now . Look at the forum list - it's a sub-forum of the main Kindle forum. Hopefully someone who's familiar with the Fire (which unfortunately I'm not) will be along shortly to offer you some advice.

What operating system are you using, by the way? Windows? Mac? Linux?
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Old 08-11-2016, 08:50 PM   #10
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Old 08-13-2016, 02:29 AM   #11
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Also Which Fire HD 7 .... ?
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Old 08-13-2016, 10:52 AM   #12
jayp2013mobile
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Kindle Fire HD 7
Kindle Fire HD 7

4th Generation

Lot 503

201-140195 1989-14-1812

Model SQ46CW

FCC ID 2ABPA-3916

IC 11677A-3916

CMIIT ID 2014DJ3147
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Old 08-20-2016, 08:54 PM   #13
jayp2013mobile
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How can I view notes & highlights on my Kindle Fire HD 7 ?
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Old 08-28-2016, 10:01 AM   #14
jayp2013mobile
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It used to be tapping the middle of the screen brought up a top side line of icons which included such an option but now that option is grayed out. How can I deal with that ?
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Old 08-28-2016, 11:27 AM   #15
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Please start a new thread to ask a new question. Don't ask unrelated questions in the same thread. It makes things easier for everyone - you included - to do so.
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