04-20-2010, 04:41 PM | #1 |
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Help! Need link to Hotmail help desk.
For the past three days, my hotmail account hasn't worked.
I can log in (and out), and see the mail piling up, but I cannot open the emails. When I click on them, nothing happens. It is as if I am not connected. Similarly, I can checkmark the spam emails without opening them, but when I click on the "delete" button, nothing happens. I cannot find a link to a help desk to inform them of my problem. Anybody have a link for me to go to, to even let them know? I have a number of people emailing me to my hotmail address, and I've got a big problem if I am without it. |
04-20-2010, 05:05 PM | #2 |
Storm Surge'n
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This is the best I can find at the moment.
Hotmail Portal. *edit* I can see that you've already left a message on their forum. Last edited by Wetdogeared; 04-20-2010 at 05:13 PM. |
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04-20-2010, 05:19 PM | #3 |
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Thanks WDE!
After I posted the above, I went back again and saw the Question Mark for the first time. I was looking for the word "Help", and never noticed the icon. The situation looks pretty grim, with a million people reporting problems of various sorts. I hope I'm not stuck. |
04-20-2010, 05:27 PM | #4 |
Storm Surge'n
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It looks like it takes them a while to respond to any questions. Their first response if you can't open or delete email seems to be to check if your browser is optimized. I don't know how helpful this would be, but they seem to ask it for most questions. (instructions for IE only)
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04-20-2010, 05:27 PM | #5 |
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I've found the problem!
I use Firefox. I tried it with the new IE, and it worked. I wonder if MS is deliberately blocking Firefox. |
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04-20-2010, 05:32 PM | #6 |
Storm Surge'n
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I'm glad you got access to your email. They may have added some new kind of restriction.
You've found a solution, not sure if it was the problem. |
04-20-2010, 05:46 PM | #7 |
Storm Surge'n
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FYI: I can access emails in my hotmail account from within Firefox and Chrome browsers.
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04-20-2010, 06:32 PM | #8 |
Now what?
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Microsoft products periodically block Firefox - then it's OK again. No explanations. Just their little way of tweaking us I guess.
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04-24-2010, 10:24 PM | #9 |
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My hotmail account is now working with my Firefox again.
I wonder what happened. |
04-25-2010, 12:21 AM | #10 |
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*burp*
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