Have Fictionwise & harlequin had a falling out?

kardava · 06-09-2009, 12:45 AM

I buy most of my ebooks from fictionwise but since their purchase by Barnes &
Noble I have noticed that certain titles, specifically published by Harlequin & their other labels aren't being released on the fictionwise sight. The 2 titles that come to mind are;

6 Killer Bodies by Stephanie Bond, &
One-click buy: June 2009 Harlequin Blaze

Yet both these titles are available at booksonboard.

So I suppose what I'm saying is has anyone heard anything?

And to let everyone know that fictionwise has dropped the ball and to look to other suppliers before assuming that it isn't yet available in ebook.

doreenjoy · 06-09-2009, 01:14 AM

Fictionwise has been s...l...o...w... in uploading new releases lately. For about the past two months, publishers have seen long delays before the books are up on the FW site.

Laine · 06-09-2009, 08:40 AM

I've been disappointed with FW lately. In fact I DIDN"T BUY ANY BOOKS today! I have to be awake around 3 am Tuesdays for the week's new releases and today I didn't buy any. That rarely ever happens. I went to Harlequin and bought July's Presents instead.
Fictionwise seem to be droppig lit format too - at least when a book is first released.

Lemurion · 06-09-2009, 09:08 AM

I'm not sure but I think they might have had some sort of falling out. I used to occasionally buy some of their 'boy meets gun' books from Worldwide Library when they had 100% micropay rebates, but I haven't seen them on the list for a while now.

AnemicOak · 06-09-2009, 01:10 PM

Quote:

Originally Posted by kardava

I buy most of my ebooks from fictionwise but since their purchase by Barnes &
Noble I have noticed that certain titles, specifically published by Harlequin & their other labels aren't being released on the fictionwise sight. The 2 titles that come to mind are;

6 Killer Bodies by Stephanie Bond, &
One-click buy: June 2009 Harlequin Blaze

Yet both these titles are available at booksonboard.

So I suppose what I'm saying is has anyone heard anything?

And to let everyone know that fictionwise has dropped the ball and to look to other suppliers before assuming that it isn't yet available in ebook.

I don't think that it's a Harlequin thing. Maybe it's a Lighting Source (tFW's distributor) problem. There have been quite a few new releases that FW doesn't have or have taken weeks to get (after BoB, Amazon, Sony had them).

doreenjoy · 06-09-2009, 03:34 PM

It's not a falling out between FW and publishers. Trust me on this. I own a publishing company. FW has been slow at uploading all the new releases for the past two months.

sassanik · 06-09-2009, 05:27 PM

Yes I have to agree that Fictionwise is being very slow on its releases of late. I don't know if they are overwhelmed with B&N buying them or what.

I think that their only releasing books once a week is starting to cause them more issues. I have been buying more at other sites that have releases faster. I would rather buy through 1 or 2 sites so that I don't have ebooks spread all over if I have to redownload at a later date.

Anyway, I agree that they are indeed being slow.

Amy

Lilly · 06-10-2009, 02:37 AM

Quote:

Originally Posted by Laine

I've been disappointed with FW lately. In fact I DIDN"T BUY ANY BOOKS today! I have to be awake around 3 am Tuesdays for the week's new releases and today I didn't buy any. That rarely ever happens. I went to Harlequin and bought July's Presents instead.
Fictionwise seem to be droppig lit format too - at least when a book is first released.

The July books are not available in any website before July 1st. But BookonBoard has better prices then the Harlequin sites and the books are available on time. I had the same problem with Amazon for a while and I use to buy my monthly books at BOB because Amazon use to be about 3 weeks behind. For a while it was no benefit to owning a Kindle since I bought it for the use of the Amazon store and I was not shopping there. I wrote to Amazon (maybe they got a lot of complaints) but it's been 2 months now since they fixed the issue. Now new books are released the same day as all the other ebook stores.

Laine · 06-11-2009, 06:19 AM

Yes, July books are available now. You can buy them individually now, but not as a bundle until July.
At the top of the page e.g. when you're in Presents there are 3 headers, and one is for the next month. When you click it you see the next month's books.

Jane A · 06-11-2009, 05:00 PM

I wrote and asked them about this. Here is their reply:

Hi Jane,

These books will be available on June 15th 2009 for download. We apologize for the delay and appreciate your patience.

Thanks!

Best Regards,

Cheryl
Fictionwise Support Team

kardava · 06-15-2009, 08:05 PM

Well They are completely stuffed now!

Went to new releases and nothing there, WTF?

Considering that they told Jane that they would be up on the 15th now nothing.

Something is seriously wrong, I am very peeved has have over $200 in my micropay account.

smithno · 06-15-2009, 08:49 PM

Count me in as disappointed, but patient for the time being. I'm 3 weeks and counting on a book just released by my favorite author that is available both on BoB and Amazon. Hope they get their act together soon...

kazbates · 06-15-2009, 09:03 PM

I've always bought the bundles, too, and have been frustrated with their delays. I've started buying the bundles from Diesel ebooks. The prices are not as good as Fictionwise but they are close enough and they give you rebates that you can use on future purchases just like Fictionwise. I can even import my bookshelf from Fictionwise to Diesel if I want to.

The whole thing is sad, really. I've always been very loyal to Fictionwise but, in the grand scheme of things, it's the books they are offer that counts and lately thier efforts have been sub par. If Fictionwise doesn't get their act together, they'll lose my business entirely and I spend at least $100 on books every month.

sassanik · 06-16-2009, 01:28 AM

Ugh! What the heck, they have not posted this weeks new releases yet, its after 9:30pm pacific time. *mutters darkly*

Amy

Lush · 06-16-2009, 04:38 AM

I submitted a Support Ticket re the delay in adding this week's new ebooks to the website. Response as follows received at 11:15AM 16th June Australian time (9:15PM 15th June New York time):

"I apologize for the unexpected delay in publishing this weeks new ebooks. New titles will up later this evening and the rapid rebate deadline will be extended.

Sorry for any inconvenience this may have caused."

I have just checked the website again. The homepage has been updated, but not the "New Releases" page.

Has anyone else heard anything? I am getting seriously annoyed, & am beginning to think there is something seriously wrong at FW since Barnes & Noble took over.

06-09-2009, 12:45 AM	#1
kardava Junior Member Posts: 7 Karma: 10 Join Date: Jun 2008 Location: Sydney, Australia Device: iliad, iPad & iphone	Have Fictionwise & harlequin had a falling out? I buy most of my ebooks from fictionwise but since their purchase by Barnes & Noble I have noticed that certain titles, specifically published by Harlequin & their other labels aren't being released on the fictionwise sight. The 2 titles that come to mind are; 6 Killer Bodies by Stephanie Bond, & One-click buy: June 2009 Harlequin Blaze Yet both these titles are available at booksonboard. So I suppose what I'm saying is has anyone heard anything? And to let everyone know that fictionwise has dropped the ball and to look to other suppliers before assuming that it isn't yet available in ebook.

06-09-2009, 05:27 PM	#7
sassanik Guru Posts: 774 Karma: 1211741 Join Date: May 2008 Location: Oregon Device: EB1150, iPhone, Cool-er Purple, Pocketbook 360, Kindle Fire	slow releases Yes I have to agree that Fictionwise is being very slow on its releases of late. I don't know if they are overwhelmed with B&N buying them or what. I think that their only releasing books once a week is starting to cause them more issues. I have been buying more at other sites that have releases faster. I would rather buy through 1 or 2 sites so that I don't have ebooks spread all over if I have to redownload at a later date. Anyway, I agree that they are indeed being slow. Amy

06-16-2009, 01:28 AM	#14
sassanik Guru Posts: 774 Karma: 1211741 Join Date: May 2008 Location: Oregon Device: EB1150, iPhone, Cool-er Purple, Pocketbook 360, Kindle Fire	ugh Ugh! What the heck, they have not posted this weeks new releases yet, its after 9:30pm pacific time. mutters darkly Amy

06-16-2009, 04:38 AM	#15
Lush Connoisseur Posts: 51 Karma: 89506 Join Date: Apr 2008 Location: Australia Device: Kindle 3, KPW, iPad, iPhone	Re: Fictionwise I submitted a Support Ticket re the delay in adding this week's new ebooks to the website. Response as follows received at 11:15AM 16th June Australian time (9:15PM 15th June New York time): "I apologize for the unexpected delay in publishing this weeks new ebooks. New titles will up later this evening and the rapid rebate deadline will be extended. Sorry for any inconvenience this may have caused." I have just checked the website again. The homepage has been updated, but not the "New Releases" page. Has anyone else heard anything? I am getting seriously annoyed, & am beginning to think there is something seriously wrong at FW since Barnes & Noble took over.

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06-09-2009, 01:14 AM	#2
doreenjoy 01000100 01001010 Posts: 1,889 Karma: 2400000 Join Date: Mar 2009 Device: Polyamorous	Fictionwise has been s...l...o...w... in uploading new releases lately. For about the past two months, publishers have seen long delays before the books are up on the FW site.

06-09-2009, 08:40 AM	#3
Laine Addict Posts: 341 Karma: 1162396 Join Date: Dec 2007 Location: Cabramatta, Sydney, Australia Device: Aura H2O, Voyage	I've been disappointed with FW lately. In fact I DIDN"T BUY ANY BOOKS today! I have to be awake around 3 am Tuesdays for the week's new releases and today I didn't buy any. That rarely ever happens. I went to Harlequin and bought July's Presents instead. Fictionwise seem to be droppig lit format too - at least when a book is first released.

06-09-2009, 09:08 AM	#4
Lemurion eReader Posts: 2,750 Karma: 4968470 Join Date: Aug 2007 Device: Note 5; PW3; Nook HD+; ChuWi Hi12; iPad	I'm not sure but I think they might have had some sort of falling out. I used to occasionally buy some of their 'boy meets gun' books from Worldwide Library when they had 100% micropay rebates, but I haven't seen them on the list for a while now.

06-09-2009, 03:34 PM	#6
doreenjoy 01000100 01001010 Posts: 1,889 Karma: 2400000 Join Date: Mar 2009 Device: Polyamorous	It's not a falling out between FW and publishers. Trust me on this. I own a publishing company. FW has been slow at uploading all the new releases for the past two months.

06-11-2009, 06:19 AM	#9
Laine Addict Posts: 341 Karma: 1162396 Join Date: Dec 2007 Location: Cabramatta, Sydney, Australia Device: Aura H2O, Voyage	Yes, July books are available now. You can buy them individually now, but not as a bundle until July. At the top of the page e.g. when you're in Presents there are 3 headers, and one is for the next month. When you click it you see the next month's books.

06-11-2009, 05:00 PM	#10
Jane A Addict Posts: 241 Karma: 129881 Join Date: Jan 2009 Location: SoCal Device: Kindle Paperwhite	I wrote and asked them about this. Here is their reply: Hi Jane, These books will be available on June 15th 2009 for download. We apologize for the delay and appreciate your patience. Thanks! Best Regards, Cheryl Fictionwise Support Team

06-15-2009, 08:05 PM	#11
kardava Junior Member Posts: 7 Karma: 10 Join Date: Jun 2008 Location: Sydney, Australia Device: iliad, iPad & iphone	Well They are completely stuffed now! Went to new releases and nothing there, WTF? Considering that they told Jane that they would be up on the 15th now nothing. Something is seriously wrong, I am very peeved has have over $200 in my micropay account.

06-15-2009, 08:49 PM	#12
smithno Groupie Posts: 152 Karma: 222484 Join Date: Jul 2008 Location: Tenn., US Device: jetBook, jetBook Lite, Kindle 3, Galaxy Note II	Count me in as disappointed, but patient for the time being. I'm 3 weeks and counting on a book just released by my favorite author that is available both on BoB and Amazon. Hope they get their act together soon...

06-15-2009, 09:03 PM	#13
kazbates Wizard Posts: 2,627 Karma: 406616 Join Date: Dec 2008 Location: Northern Virginia Device: SurfacePro, SurfaceBook 2	I've always bought the bundles, too, and have been frustrated with their delays. I've started buying the bundles from Diesel ebooks. The prices are not as good as Fictionwise but they are close enough and they give you rebates that you can use on future purchases just like Fictionwise. I can even import my bookshelf from Fictionwise to Diesel if I want to. The whole thing is sad, really. I've always been very loyal to Fictionwise but, in the grand scheme of things, it's the books they are offer that counts and lately thier efforts have been sub par. If Fictionwise doesn't get their act together, they'll lose my business entirely and I spend at least $100 on books every month.

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