Kobo Libra 2 rear panel loose... normal?

[ausGeoff]

Purchased reader last month, and after a few
weeks use I've noticed the rear casing is slightly
loose, that is it moves in and out of the front
casing, with very light finger pressure. It's on
the long side opposite the buttons.

There's also a very light "squeaking/clicking"
sound as this happens, and you can actually
see it moving with the naked eye.

Do I have a defective unit, or is this sort of poor
quality control typical with Kobo readers?

Thanks in advance for any thoughts.

[Sirtel]

While not universal, this is actually quite common, and not only with Kobos. I had a Kindle 4 with the loose back panel issue; it didn't affect either the performance or the longevity of the device (that oldie is still in perfect working order after 12 years). The defect is mostly cosmetical. You could try to exchange, but there's no guarantee the next one won't be the same.

Edit: please don't hit "Enter" at the end of the line when you type. The line breaks automatically, there's no need to insert artificial line breaks. It makes your posts harder to read.

[John F]

Originally Posted by Sirtel

You could try to exchange, but there's no guarantee the next one won't be the same.

...

Or keep returning one until you get one you like? I don't recall many (any) posts about a loose back panel on a Libra 2.

[Aleron Ives]

Would Kobo allow you to do unlimited exchanges like that?

[JSWolf]

Originally Posted by Sirtel

While not universal, this is actually quite common, and not only with Kobos. I had a Kindle 4 with the loose back panel issue; it didn't affect either the performance or the longevity of the device (that oldie is still in perfect working order after 12 years). The defect is mostly cosmetical. You could try to exchange, but there's no guarantee the next one won't be the same.

Edit: please don't hit "Enter" at the end of the line when you type. The line breaks automatically, there's no need to insert artificial line breaks. It makes your posts harder to read.

This is not common at all.

[JSWolf]

Originally Posted by ausGeoff

Purchased reader last month, and after a few
weeks use I've noticed the rear casing is slightly
loose, that is it moves in and out of the front
casing, with very light finger pressure. It's on
the long side opposite the buttons.

There's also a very light "squeaking/clicking"
sound as this happens, and you can actually
see it moving with the naked eye.

Do I have a defective unit, or is this sort of poor
quality control typical with Kobo readers?

Thanks in advance for any thoughts.

Return your Libra 2 for another one and also get a case for the replacement.

[Sirtel]

Originally Posted by JSWolf

This is not common at all.

It is, as I have read several posts here about this issue (not only Kobos).

[JSWolf]

Originally Posted by Sirtel

It is, as I have read several posts here about this issue (not only Kobos).

Trust me, it's not common at all.

[John F]

Originally Posted by Aleron Ives

Would Kobo allow you to do unlimited exchanges like that?

I would guess that it depends on the retailer and/or the country purchased. For example, if one purchased it from Walmart, one wouldn't have a problem.

[John F]

Originally Posted by Sirtel

It is, as I have read several posts here about this issue (not only Kobos).

I have heard of Kobos squeaking, although not a loose rear casing.

[Quoth]

It should just pop in if you press around the edge.

[Mars95]

Originally Posted by JSWolf

Trust me, it's not common at all.

It is. I've had both a Libra H20 and Libra 2 with creaking backpanel, and there are plenty of people mentioning it on reddit and mobileread if you google it.

[JSWolf]

Originally Posted by Mars95

It is. I've had both a Libra H20 and Libra 2 with creaking backpanel, and there are plenty of people mentioning it on reddit and mobileread if you google it.

Aura H2O for about 7 years and the Libra 2 and no creaking back panel. I've had a Reader since 2006 and not a single one has a loose or creaking back panel.

[JSWolf]

Originally Posted by Mars95

It is. I've had both a Libra H20 and Libra 2 with creaking backpanel, and there are plenty of people mentioning it on reddit and mobileread if you google it.

You should be used a case and that would not have happened.

[Sirtel]

Originally Posted by JSWolf

You should be used a case and that would not have happened.

That's nothing to do with using a case. They come from the factory with the loose back.