Error: cannot add books

TrishM · 05-29-2018, 10:59 PM

Running Windows 10 64 bit. Following the latest update, I am unable to add new books. I get an error message "Error cannot add books" with the following in details. "Failed to start worker process
Traceback (most recent call last):
File "site-packages\calibre\utils\ipc\pool.py", line 201, in start_worker
File "site-packages\calibre\utils\ipc\pool.py", line 189, in create_worker
File "site-packages\calibre\utils\ipc\pool.py", line 73, in start_worker
File "site-packages\calibre\utils\ipc\simple_worker.py", line 166, in start_pipe_worker
File "subprocess.py", line 711, in __init__
File "subprocess.py", line 959, in _execute_child
WindowsError: [Error 2] The system cannot find the file specified"

I do have things backed up so I could do an uninstall if needed.
Does anyone have any suggestions?
Thank You
Trish

DoctorOhh · 05-29-2018, 11:42 PM

According to this thread Kovid's answer is

Quote:

Originally Posted by kovidgoyal

Your antivirus is blocking the worker process calibre uses to show file dialogs. Most likely it has quarantined some files from the calibre installation directory.

This thread has a similar diagnosis and the same outcome.

TrishM · 05-30-2018, 01:29 AM

Fixed!! I turned AVG off, ran the update file again in repair mode and it works fine now. Thank You
Actually I do recall getting a popup recently from AVG, it may have been when I originally installed the update.

05-29-2018, 10:59 PM	#1
TrishM Junior Member Posts: 2 Karma: 10 Join Date: May 2018 Device: iBook	Error: cannot add books Running Windows 10 64 bit. Following the latest update, I am unable to add new books. I get an error message "Error cannot add books" with the following in details. "Failed to start worker process Traceback (most recent call last): File "site-packages\calibre\utils\ipc\pool.py", line 201, in start_worker File "site-packages\calibre\utils\ipc\pool.py", line 189, in create_worker File "site-packages\calibre\utils\ipc\pool.py", line 73, in start_worker File "site-packages\calibre\utils\ipc\simple_worker.py", line 166, in start_pipe_worker File "subprocess.py", line 711, in __init__ File "subprocess.py", line 959, in _execute_child WindowsError: [Error 2] The system cannot find the file specified" I do have things backed up so I could do an uninstall if needed. Does anyone have any suggestions? Thank You Trish

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05-30-2018, 01:29 AM	#3
TrishM Junior Member Posts: 2 Karma: 10 Join Date: May 2018 Device: iBook	Fixed!! I turned AVG off, ran the update file again in repair mode and it works fine now. Thank You Actually I do recall getting a popup recently from AVG, it may have been when I originally installed the update.

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