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Old 09-17-2016, 08:48 AM   #1
krisj78
Junior Member
krisj78 began at the beginning.
 
Posts: 4
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Join Date: Sep 2016
Device: Kindle
books don't send anymore

I've scrolled through other posts about this, but can't seem to find a solution. I haven't had any problems with sending emails from Calibre to my kindle email until about two weeks ago. Now I get this:
Spoiler:

Starting job: Email Career of Evil to kjohnsn5@kindle.com
connect: (u'mail.gmx.com', 587)
connect: (u'mail.gmx.com', 587)
reply: '220 gmx.com (mrgmx103) Nemesis ESMTP Service ready\r\n'
reply: retcode (220); Msg: gmx.com (mrgmx103) Nemesis ESMTP Service ready
connect: gmx.com (mrgmx103) Nemesis ESMTP Service ready
send: 'ehlo kristins-macbook-pro.local\r\n'
reply: '250-gmx.com Hello kristins-macbook-pro.local [68.45.112.50]\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250 STARTTLS\r\n'
reply: retcode (250); Msg: gmx.com Hello kristins-macbook-pro.local [68.45.112.50]
SIZE 69920427
AUTH LOGIN PLAIN
STARTTLS
send: 'STARTTLS\r\n'
reply: '220 OK\r\n'
reply: retcode (220); Msg: OK
send: 'ehlo kristins-macbook-pro.local\r\n'
reply: '250-gmx.com Hello kristins-macbook-pro.local [68.45.112.50]\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250 AUTH LOGIN PLAIN\r\n'
reply: retcode (250); Msg: gmx.com Hello kristins-macbook-pro.local [68.45.112.50]
SIZE 69920427
AUTH LOGIN PLAIN
send: AUTH <censored>
reply: '535 Authentication credentials invalid\r\n'
reply: retcode (535); Msg: Authentication credentials invalid

Sending failed...

Traceback (most recent call last):
File "site-packages/calibre/gui2/email.py", line 43, in run
File "site-packages/calibre/gui2/email.py", line 132, in sendmail
File "site-packages/calibre/utils/smtp.py", line 135, in sendmail
File "site-packages/calibre/utils/smtplib.py", line 636, in login
SMTPAuthenticationError: (535, 'Authentication credentials invalid')


Retrying in 301 seconds...

Waiting 301 seconds before sending, to avoid being marked as spam.
You can control this delay via Preferences->Tweaks
connect: (u'mail.gmx.com', 587)
connect: (u'mail.gmx.com', 587)
reply: '220 gmx.com (mrgmx002) Nemesis ESMTP Service ready\r\n'
reply: retcode (220); Msg: gmx.com (mrgmx002) Nemesis ESMTP Service ready
connect: gmx.com (mrgmx002) Nemesis ESMTP Service ready
send: 'ehlo kristins-macbook-pro.local\r\n'
reply: '250-gmx.com Hello kristins-macbook-pro.local [68.45.112.50]\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250 STARTTLS\r\n'
reply: retcode (250); Msg: gmx.com Hello kristins-macbook-pro.local [68.45.112.50]
SIZE 69920427
AUTH LOGIN PLAIN
STARTTLS
send: 'STARTTLS\r\n'
reply: '220 OK\r\n'
reply: retcode (220); Msg: OK
send: 'ehlo kristins-macbook-pro.local\r\n'
reply: '250-gmx.com Hello kristins-macbook-pro.local [68.45.112.50]\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250 AUTH LOGIN PLAIN\r\n'
reply: retcode (250); Msg: gmx.com Hello kristins-macbook-pro.local [68.45.112.50]
SIZE 69920427
AUTH LOGIN PLAIN
send: AUTH <censored>
reply: '535 Authentication credentials invalid\r\n'
reply: retcode (535); Msg: Authentication credentials invalid

Sending failed...

Traceback (most recent call last):
File "site-packages/calibre/gui2/email.py", line 43, in run
File "site-packages/calibre/gui2/email.py", line 132, in sendmail
File "site-packages/calibre/utils/smtp.py", line 135, in sendmail
File "site-packages/calibre/utils/smtplib.py", line 636, in login
SMTPAuthenticationError: (535, 'Authentication credentials invalid')

Job: "Email Career of Evil to kjohnsn5@kindle.com" failed with error:
Traceback (most recent call last):
File "site-packages/calibre/gui2/threaded_jobs.py", line 83, in start_work
File "site-packages/calibre/gui2/email.py", line 100, in __call__
SMTPAuthenticationError: (535, 'Authentication credentials invalid')

Called with args: (u'/var/folders/8b/gf9n6t5926l0htyzqhdm7k300000gn/C/calibre_2.68.0_tmp_cG6spe/xNrpDocaltmpfmt.mobi', u'Career of Evil - Robert Galbraith & J. K. Rowling.mobi', u'kjohnsn5@kindle.com', u'E-book: Career of Evil', u'Attached, you will find the e-book\n\nCareer of Evil\n\tby Robert Galbraith & J. K. Rowling\n\nin the MOBI format.') {u'notifications': <Queue.Queue instance at 0x115a77f80>, u'abort': <threading._Event object at 0x115517b50>, u'log': <calibre.utils.logging.GUILog object at 0x115517a90>}


Any ideas?

Last edited by theducks; 09-18-2016 at 09:40 PM. Reason: Please wrap Log postes in Spoiler
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Old 09-17-2016, 11:16 AM   #2
kovidgoyal
creator of calibre
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Posts: 44,260
Karma: 23661992
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
Log into GMX using your webbrowser they recently updated their terms of use and you have to accepts the new terms of use before they will let you send emails.
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Old 09-18-2016, 01:17 PM   #3
krisj78
Junior Member
krisj78 began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Sep 2016
Device: Kindle
I've done that. Still getting this...
Spoiler:

Starting job: Email The Cuckoo's Calling to kjohnsn5@kindle.com
Waiting 301 seconds before sending, to avoid being marked as spam.
You can control this delay via Preferences->Tweaks
connect: (u'mail.gmx.com', 587)
connect: (u'mail.gmx.com', 587)
reply: '220 gmx.com (mrgmx001) Nemesis ESMTP Service ready\r\n'
reply: retcode (220); Msg: gmx.com (mrgmx001) Nemesis ESMTP Service ready
connect: gmx.com (mrgmx001) Nemesis ESMTP Service ready
send: 'ehlo kristins-macbook-pro.local\r\n'
reply: '250-gmx.com Hello kristins-macbook-pro.local [68.45.112.50]\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250 STARTTLS\r\n'
reply: retcode (250); Msg: gmx.com Hello kristins-macbook-pro.local [68.45.112.50]
SIZE 69920427
AUTH LOGIN PLAIN
STARTTLS
send: 'STARTTLS\r\n'
reply: '220 OK\r\n'
reply: retcode (220); Msg: OK
send: 'ehlo kristins-macbook-pro.local\r\n'
reply: '250-gmx.com Hello kristins-macbook-pro.local [68.45.112.50]\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250 AUTH LOGIN PLAIN\r\n'
reply: retcode (250); Msg: gmx.com Hello kristins-macbook-pro.local [68.45.112.50]
SIZE 69920427
AUTH LOGIN PLAIN
send: AUTH
reply: '535 Authentication credentials invalid\r\n'
reply: retcode (535); Msg: Authentication credentials invalid

Sending failed...

Traceback (most recent call last):
File "site-packages/calibre/gui2/email.py", line 43, in run
File "site-packages/calibre/gui2/email.py", line 132, in sendmail
File "site-packages/calibre/utils/smtp.py", line 135, in sendmail
File "site-packages/calibre/utils/smtplib.py", line 636, in login
SMTPAuthenticationError: (535, 'Authentication credentials invalid')


Retrying in 301 seconds...

Waiting 301 seconds before sending, to avoid being marked as spam.
You can control this delay via Preferences->Tweaks
connect: (u'mail.gmx.com', 587)
connect: (u'mail.gmx.com', 587)
reply: '220 gmx.com (mrgmx002) Nemesis ESMTP Service ready\r\n'
reply: retcode (220); Msg: gmx.com (mrgmx002) Nemesis ESMTP Service ready
connect: gmx.com (mrgmx002) Nemesis ESMTP Service ready
send: 'ehlo kristins-macbook-pro.local\r\n'
reply: '250-gmx.com Hello kristins-macbook-pro.local [68.45.112.50]\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250 STARTTLS\r\n'
reply: retcode (250); Msg: gmx.com Hello kristins-macbook-pro.local [68.45.112.50]
SIZE 69920427
AUTH LOGIN PLAIN
STARTTLS
send: 'STARTTLS\r\n'
reply: '220 OK\r\n'
reply: retcode (220); Msg: OK
send: 'ehlo kristins-macbook-pro.local\r\n'
reply: '250-gmx.com Hello kristins-macbook-pro.local [68.45.112.50]\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250 AUTH LOGIN PLAIN\r\n'
reply: retcode (250); Msg: gmx.com Hello kristins-macbook-pro.local [68.45.112.50]
SIZE 69920427
AUTH LOGIN PLAIN
send: AUTH
reply: '535 Authentication credentials invalid\r\n'
reply: retcode (535); Msg: Authentication credentials invalid

Sending failed...

Traceback (most recent call last):
File "site-packages/calibre/gui2/email.py", line 43, in run
File "site-packages/calibre/gui2/email.py", line 132, in sendmail
File "site-packages/calibre/utils/smtp.py", line 135, in sendmail
File "site-packages/calibre/utils/smtplib.py", line 636, in login
SMTPAuthenticationError: (535, 'Authentication credentials invalid')

Job: "Email The Cuckoo's Calling to kjohnsn5@kindle.com" failed with error:
Traceback (most recent call last):
File "site-packages/calibre/gui2/threaded_jobs.py", line 83, in start_work
File "site-packages/calibre/gui2/email.py", line 100, in __call__
SMTPAuthenticationError: (535, 'Authentication credentials invalid')

Called with args: (u'/var/folders/8b/gf9n6t5926l0htyzqhdm7k300000gn/C/calibre_2.68.0_tmp_CaPZ5y/UdJu83caltmpfmt.mobi', u"The Cuckoo's Calling - Robert Galbraith.mobi", u'kjohnsn5@kindle.com', u"E-book: The Cuckoo's Calling", u"Attached, you will find the e-book\n\nThe Cuckoo's Calling\n\tby Robert Galbraith\n\nin the MOBI format.") {u'abort': , u'log': , u'notifications': }

Last edited by theducks; 09-18-2016 at 09:38 PM. Reason: please wrap Log posts in Spoiler tags
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Old 09-18-2016, 09:39 PM   #4
speedlever
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speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.
 
Posts: 592
Karma: 138200
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Go into preferences/tweaks and search for delay. Change 301 to 5. Works for me.

I had to create a gmx account since Calibre/Amazon quit working together for whatever reason. My gmail address no longer worked to email my Kindle. Now I'm set up with a gmx account and my email ability to my Kindle is restored.
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Old 09-18-2016, 11:33 PM   #5
kovidgoyal
creator of calibre
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Posts: 44,260
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Location: Mumbai, India
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THen either your gmx username or password is wrong. Remember that you have to use the full GMX email address as the username.
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Old 09-19-2016, 07:57 AM   #6
krisj78
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krisj78 began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Sep 2016
Device: Kindle
I've checked my username and password, it's all correct. I'm stumped.
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Old 09-19-2016, 09:23 AM   #7
speedlever
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speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.speedlever can fool all of the people all of the time.
 
Posts: 592
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Location: NC, USA
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After I set up gmx, my mail server fields changed as described below:
Hostname: changed from blank to mail.gmx.com
Port: changed from 25 to 587
Username: changed from blank to my <email>@gmx.com
Password: changed from blank to <my password>
Encryption stayed TLS

Of course, just above the server settings, my Send email from: changed from my gmail address to <my email>@gmx.com
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Old 09-19-2016, 10:00 PM   #8
krisj78
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Posts: 4
Karma: 10
Join Date: Sep 2016
Device: Kindle
okay, i cleared all the boxes and reentered everything again, and now it works! thanks a million!!!
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