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#1 |
Member
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Karma: 10
Join Date: Aug 2008
Device: PRS-505
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Oh boy am I in trouble. Please HELP!!
The trouble started the first day I got my PRS-505, after a few hours of use, when the buttons became non-responsive. I figured it was the battery, so I charged it. But then the same problem. It reboots after I press the reset button, and the red light goes on when I charge, via USB, so I figure that it must have plenty of battery at this point. It has never refused the soft reset. Sooooooo I searched around the forums, and found the pages about 1) doing a hard reset, which didn't work for me despite trying many, many times. So then I tried 2) reformatting the hard drive which may have been my big mistake. I'm now having the "Invalid Format!" error, with the grayed out screen. I've tried formatting both with Windows and Mac, FAT16, and no success. I may have messed up the filesystem? Does anybody have a photo of what the filesystem should look like? I didn't make a disk image before... stupid, I know. If anybody has a disk image I could use to restore the internal memory, or any other tips besides pressing the center button, I'd be SOOOOOOOOOOO grateful. Thanks! Will |
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#2 |
Wizard
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Karma: 300001
Join Date: Sep 2006
Location: Belgium
Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear
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Try formatting from inside the Reader (Settings -> Advanced Settings -> Format Internal Memory). You can also try Restore Defaults for good measure.
If that doesn't help, reapply the firmware update. |
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#3 |
Member
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Karma: 10
Join Date: Aug 2008
Device: PRS-505
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The trouble is I can't do anything on the reader itself -- the screen is grayed out and no buttons but the tiny "RESET" button on the back and the power slide on top do anything at all.
Also, just applied the new firmware last night on my girlfriend's PC (I'm on a mac) and won't be able to do anything on that front until late tonight. Last edited by willgordon; 08-14-2008 at 10:14 AM. Reason: added info about firmware |
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#4 |
Wizard
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Karma: 300001
Join Date: Sep 2006
Location: Belgium
Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear
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What happens when you press the center button?
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#5 |
Member
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Karma: 10
Join Date: Aug 2008
Device: PRS-505
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absolutely nothing... depressing, right?
IF this helps, just to test it, I put the flash updater on an SD card, and it ran it, but in the BG behind the gray screen... I wasn't able, however, to run any of the programs. Buttons 1-9 did nothing as well. |
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#6 |
Liseuse Lover
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Karma: 1035404
Join Date: Jul 2008
Location: Netherlands
Device: PRS-505
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Weird. I had that "invalid format" error once too, and pressing the enter button cleared it right up. In fact, that is how I found this forum.
Given that you indicate that the autorun still works, it seems like your reader is functionally OK - does it still show as a USB drive when connected? Maybe your enter button is broken? (I know, weird guess). Any chance of returning it/getting the whole thing fixed? Last edited by acidzebra; 08-14-2008 at 10:59 AM. |
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#7 |
Member
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Karma: 10
Join Date: Aug 2008
Device: PRS-505
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maybe possible, but I'd like to try and fix it myself, if possible.
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#8 | |
Enthusiast
![]() Posts: 47
Karma: 11
Join Date: Aug 2008
Device: DR800SG, PRS-505
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Quote:
Depending on what you use for charging (AC-adapter, powered USB port of PC or notebook etc.), there may be a problem preventing to charge the reader. I you use a PC or notebook, try to unplug all other unpowered USB devices. It is possible to draw too much current from the USB circuitry with too many devices. Happened to me the other day when my desktop computer refused to recognize the reader. The red LED was on, I think, even though I doubt that the battery was charging at that moment. Good luck! |
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#9 |
Member
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Karma: 10
Join Date: Aug 2008
Device: PRS-505
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Sorry, I should have said that I did charge it overnight last night, and the light was off by morning.
I'll try plugging it into the computer solo and see what happens. |
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#10 |
Member
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Karma: 10
Join Date: Aug 2008
Device: PRS-505
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Nope, that didn't work either. Light went out, still no progress.
![]() Any chance someone could make a zip file or disk image of their PRS-505's internal memory (everything on "untitled") and either post it or email? ![]() |
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#11 |
Member
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Karma: 10
Join Date: Aug 2008
Device: PRS-505
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Is this something that they could fix for me at a Sony Style store? Anybody have any experience with that? Scratch that. Just called and because I got the thing engraved, they can't take it back. Ugh!
Last edited by willgordon; 08-14-2008 at 02:12 PM. |
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#12 |
Member
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Karma: 10
Join Date: Aug 2008
Device: PRS-505
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I also went out and bought a PSP charger, charged until the light went off.
No dice. |
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#13 |
Wizzard
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Karma: 2000000
Join Date: Nov 2007
Location: UK
Device: iPad 2, iPhone 6s, Kindle Voyage & Kindle PaperWhite
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Have you tried running the standalone official firmware update app (on Windows)?
If it says it's already up-to-date there's descriptions of how to unpack it & edit the version no it compares with - try that? |
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#14 |
Wizzard
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Karma: 2000000
Join Date: Nov 2007
Location: UK
Device: iPad 2, iPhone 6s, Kindle Voyage & Kindle PaperWhite
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The problem is that what you see when the reader's mounted via USB is only part of the real 'disk' - I suspect you need to try & focus on getting the firmware to reflash.
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#15 |
Resident Curmudgeon
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Tags |
invalid format, prs-505, sony reader, troubleshooting |
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