Namo HandStory Suite V3.1 released

Alexander Turcic · 11-17-2004, 01:02 PM

Because of lack of recent updates, we first thought that HandStory has been abandoned. We were wrong. Korean SJ Namo Interactive has just released HandStory Suite V3.1. That is new:

Palm OS
- Enhanced Clip management
- Hardware button control
- Seperate Options tabs for each view

Pocket PC
- Convenient Clip Management
- Context-sensitive Options window
- Windows-friendly User Interface

HandStory Media Suite 3.1 for PocketPC
- Video playing
- Screen bookmarks and captures

You can download a 15-days limited trial from here.

It'll be interesting to see how this revived "'Swiss Army Knife of media viewers" compares to Plucker & co.

radleyp · 11-17-2004, 03:44 PM

I bought this application a long time ago, and stopped using it because of its failure to update. I don't remember where or when I bought it. I decided to try 3.1 and went to check on the upgrade policy - found that that cost $5.99. And then began the foolishness: I couldn't remember my ID or password, and when I input my email address, I found that 1) Namo had no record of it, and 2) that their support policy had changed and that they no longer wished to respond to individual emails. That's a turn-off, and I have decided to forget about HandStory, so that I will not be able to give you my comments (it's an application I no longer need anyway). Philippe Radley

Bob Russell · 11-17-2004, 05:35 PM

Philippe, I'm sorry to hear about that. No way to reach them? If they're listed on a software site, sometimes they have a link for "Contact the Author" or something like that. I've had some success with that in the past when there was no other way to reach them.

I think this is a big problem with the PDA software market. I've had similar problems and basically ended up throwing away money and not being able to get upgrade deals, or get a new license to match a username changes, etc.

I guess the same thing sort of applies to DRM ebooks also. Kinda stinks, but I don't know if there's a good way to handle it all yet unless you open everything up and trust the consumer. Content owners will never do that in mass.

I'd like to see the major sellers start offering a lifetime guarantee that the software you bought will be available to you as well as appropriate upgrade policies as long as you can identify yourself reasonably as the buyer. That would include the ability to re-download and register the software also. Or at least, guarantee a warning email one year before all that is lost.

cbarnett · 11-17-2004, 05:46 PM

I tried Handstory out on my Clie T615C when v2 first came out, and was unimpressed that I couldn't access all the features in the demo (especially the smaller/hires fonts, etc). I contacted the developers and they basically replied "you need to buy it to try that stuff, sorry", so I said "then I won't buy it, sorry". That was the end of my experience with Handstory

I'm far too happy with my current software to even look at it now

Craig.

Alexander Turcic · 11-17-2004, 05:49 PM

I remember Gary (gvtexas) was very font of HandStory v2, and he spent a considerable amount of time and work on supporting HandStory at MobileRead.

radleyp · 11-18-2004, 11:07 AM

BobR, thanks for your response. I got an answer from Namo to an email I had sent and they told me what to do to download and pay (if I wished). Guess what? The same thing happened that happened yesterday, the site would not accept the ID I had registered there. I just wanted to see if HandStory had really added worthwhile stuff, I have enough readers and browsers already. Since life with Namo is problematic, I'll move on to other things. Philippe Radley

11-17-2004, 01:02 PM	#1
Alexander Turcic Fully Converged Posts: 18,163 Karma: 14021202 Join Date: Oct 2002 Location: Switzerland Device: Too many to count here.	Namo HandStory Suite V3.1 released Because of lack of recent updates, we first thought that HandStory has been abandoned. We were wrong. Korean SJ Namo Interactive has just released HandStory Suite V3.1. That is new: Palm OS - Enhanced Clip management - Hardware button control - Seperate Options tabs for each view Pocket PC - Convenient Clip Management - Context-sensitive Options window - Windows-friendly User Interface HandStory Media Suite 3.1 for PocketPC - Video playing - Screen bookmarks and captures You can download a 15-days limited trial from here. It'll be interesting to see how this revived "'Swiss Army Knife of media viewers" compares to Plucker & co.

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11-17-2004, 03:44 PM	#2
radleyp Evangelist Posts: 499 Karma: 20623 Join Date: Jan 2003 Location: North Salem & NYC, NY Device: Kindle Global, iphone4, ipad	I bought this application a long time ago, and stopped using it because of its failure to update. I don't remember where or when I bought it. I decided to try 3.1 and went to check on the upgrade policy - found that that cost $5.99. And then began the foolishness: I couldn't remember my ID or password, and when I input my email address, I found that 1) Namo had no record of it, and 2) that their support policy had changed and that they no longer wished to respond to individual emails. That's a turn-off, and I have decided to forget about HandStory, so that I will not be able to give you my comments (it's an application I no longer need anyway). Philippe Radley

11-17-2004, 05:35 PM	#3
Bob Russell Recovering Gadget Addict Posts: 5,381 Karma: 676161 Join Date: May 2004 Location: Pittsburgh, PA Device: iPad	Philippe, I'm sorry to hear about that. No way to reach them? If they're listed on a software site, sometimes they have a link for "Contact the Author" or something like that. I've had some success with that in the past when there was no other way to reach them. I think this is a big problem with the PDA software market. I've had similar problems and basically ended up throwing away money and not being able to get upgrade deals, or get a new license to match a username changes, etc. I guess the same thing sort of applies to DRM ebooks also. Kinda stinks, but I don't know if there's a good way to handle it all yet unless you open everything up and trust the consumer. Content owners will never do that in mass. I'd like to see the major sellers start offering a lifetime guarantee that the software you bought will be available to you as well as appropriate upgrade policies as long as you can identify yourself reasonably as the buyer. That would include the ability to re-download and register the software also. Or at least, guarantee a warning email one year before all that is lost.

11-17-2004, 05:46 PM	#4
cbarnett MR prodigal son Posts: 1,085 Karma: 1083739 Join Date: Mar 2003 Location: Australia Device: Kobo Aura H2O	I tried Handstory out on my Clie T615C when v2 first came out, and was unimpressed that I couldn't access all the features in the demo (especially the smaller/hires fonts, etc). I contacted the developers and they basically replied "you need to buy it to try that stuff, sorry", so I said "then I won't buy it, sorry". That was the end of my experience with Handstory I'm far too happy with my current software to even look at it now Craig.

11-17-2004, 05:49 PM	#5
Alexander Turcic Fully Converged Posts: 18,163 Karma: 14021202 Join Date: Oct 2002 Location: Switzerland Device: Too many to count here.	I remember Gary (gvtexas) was very font of HandStory v2, and he spent a considerable amount of time and work on supporting HandStory at MobileRead.

11-18-2004, 11:07 AM	#6
radleyp Evangelist Posts: 499 Karma: 20623 Join Date: Jan 2003 Location: North Salem & NYC, NY Device: Kindle Global, iphone4, ipad	BobR, thanks for your response. I got an answer from Namo to an email I had sent and they told me what to do to download and pay (if I wished). Guess what? The same thing happened that happened yesterday, the site would not accept the ID I had registered there. I just wanted to see if HandStory had really added worthwhile stuff, I have enough readers and browsers already. Since life with Namo is problematic, I'll move on to other things. Philippe Radley

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