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Old 07-04-2015, 10:19 AM   #1
Calenorn
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The 'refresh' of B&N's US website is just getting worse. Today I can't even log on to my account!

Is anyone else having that problem?
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Old 07-04-2015, 10:39 AM   #2
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https://www.mobileread.com/forums/sho...postcount=1082

The roast is still ongoing.
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Old 07-04-2015, 10:47 AM   #3
Nate the great
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Quote:
Originally Posted by Calenorn View Post
The 'refresh' of B&N's US website is just getting worse. Today I can't even log on to my account!

Is anyone else having that problem?
It's a complete cock-up, yes.
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Old 07-04-2015, 12:07 PM   #4
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Well, it's not as bad as HarperCollins.com.
That one is still the benchmark.
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Old 07-04-2015, 12:14 PM   #5
ZodWallop
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Quote:
Originally Posted by Calenorn View Post
The 'refresh' of B&N's US website is just getting worse. Today I can't even log on to my account!

Is anyone else having that problem?
Calenorn, when you click Sign In, does the screen just turn gray? I had that problem. If that's your problem, navigate away from the home page (click on a book or your shopping bag or whatever) and try again. Something on the home page is screwing with the little Log-In sub-window that is supposed to pop-up. I had the same problem on IE11, Microsoft Edge, Firefox and Vivaldi, so it isn't browser specific.

Logging in from the home page:


Logging in from the shopping bag:


The roast is deserved.
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Old 07-04-2015, 12:39 PM   #6
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Originally Posted by ZodWallop View Post
Calenorn, when you click Sign In, does the screen just turn gray? I had that problem. If that's your problem, navigate away from the home page (click on a book or your shopping bag or whatever) and try again. Something on the home page is screwing with the little Log-In sub-window that is supposed to pop-up. I had the same problem on IE11, Microsoft Edge, Firefox and Vivaldi, so it isn't browser specific.
I think it's more complicated than just a problem with the home page.

I can log-in from the home page using Safari for Mac, but I got the grey screen when trying with Firefox for Mac. However, when I tried again 5 minutes later, I was able to log-in from the home page with both browsers.

Bottom line: BN's new web site is not ready for prime time.
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Old 07-04-2015, 12:51 PM   #7
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Bottom line: BN's new web site is not ready for prime time.
Oh, I totally agree. I was just trying to find a work-around for you.
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Old 07-04-2015, 03:17 PM   #8
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I just purchased a free book and didn't have any difficulties. I added it to my "shopping bag" and then checked out. Then I ran Nook Study and added the book to Calibre.
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Old 07-04-2015, 03:40 PM   #9
ZodWallop
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Yeah, I purchased a book last night and was able to Alf it, no problem. But the site is broken and some folks are having trouble logging in.
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Old 07-04-2015, 06:42 PM   #10
Calenorn
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Calenorn, when you click Sign In, does the screen just turn gray? I had that problem.
The roast is deserved.
Thanks, ZW. I did get in, eventually. Of course, once there my only potions were to delete or archive the books. **sighs**
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Old 07-04-2015, 07:44 PM   #11
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I just purchased a free book and didn't have any difficulties. I added it to my "shopping bag" and then checked out. Then I ran Nook Study and added the book to Calibre.
It's nice to know that B&N is processing free books just fine.

Maybe they'll make up the loss in increased volume?
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