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#1 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Feb 2015
Device: Paperwhite
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Get Application Error when I try to go into the Kindle Store on my Paperwhite
I have a Kindle Paperwhite. When I try to go into the store on the device I get an Application Error. I am connected to my wireless internet on the device and if I down load a book through Amazon on my laptop it will download onto my Paperwhite when I go into it the next time. I used to be able to search and download books right from the device. Why can't I do that now? Anyone else have this problem?
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#2 |
eBook Enthusiast
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Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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You've presumably tried rebooting your Kindle?
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#3 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Feb 2015
Device: Paperwhite
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Yes I have.
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#4 |
eBook Enthusiast
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 85,544
Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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In that case I'd suggest contacting Kindle Customer Service. They are very helpful.
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#5 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Feb 2015
Device: Paperwhite
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Thank you I will try that.
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#6 |
Ex-Helpdesk Junkie
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Karma: 85397180
Join Date: Nov 2012
Location: The Beaten Path, USA, Roundworld, This Side of Infinity
Device: Kindle Touch fw5.3.7 (Wifi only)
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Doing a factory reset might fix it, if a plain reboot didn't.
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