Aura HD Is it bricked???

[Aeliine]

Hi all! I recently picked up a kobo aura HD second hand. It worked wonderfully for about a week. Then I plugged it into my laptop to add more books I had downloaded, and it showed the "restoring" screen with the squares like a loading screen. Next thing I knew, the screen went blank white. I thought perhaps the battery just died as I hadn't checked the status in a while. So I left it to charge and went to bed. Got up the next day it's completely unresponsive. I have tried all of the following steps both plugged into the computer for charge and not connected to anything.

- short press reset button with paperclip
- long press reset button with paperclip
- quick slide power button
- slide and hold power button
- hold power button and -"light" button at the same time for 20 seconds.

The MOST response I get is that the screen flashes black 2 times and then goes back to write. Absolutely jotting else. These are the only things I could find on google... I am praying one of you may have more insight? I have emailed kobo support as well, but it has been 5 business days and no response as yet. Is it fixable or do I need to toss it?

[davidfor]

Originally Posted by Aeliine

- slide and hold power button
- hold power button and -"light" button at the same time for 20 seconds.

That's not quite right. The steps are:

1) Make sure the battery has charge.
2) Hold the power button in the off position for at least 20 seconds. This is to make sure the device is off.
3) While holding the light button down, turn the device on.
4) Release the light button when the LED starts to flash.

If it doesn't work the first time, try again, but hold everything a little longer.

If that doesn't work, try plugging into a computer and tapping where the "Connect" button should be. It's possible the device is working, but the screen isn't. (Missed the bit about the screen flashing)

The next is to open the device, check everything is connected and reimage the internal card. Or replace the card.

[meeera]

Originally Posted by Aeliine

The MOST response I get is that the screen flashes black 2 times and then goes back to write. Absolutely jotting else. These are the only things I could find on google... I am praying one of you may have more insight? I have emailed kobo support as well, but it has been 5 business days and no response as yet. Is it fixable or do I need to toss it?

[what davidfor said]

What is the warranty situation with the device?