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#1 |
Junior Member
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Karma: 10
Join Date: Aug 2024
Device: kindle paper white
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Update to 7.17 Viewer Not Responding
Hi
After Update to 7.17 Viewer Not Responding problem on all ebook files. I have had to downgrade to 6.0 before I could get the viewer to work. Using W11 TIA davidj |
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#2 |
creator of calibre
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Karma: 23661992
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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This is caused by incompatibilities between Qt WebEngine (used by the viewer and editor) and the graphics drivers
on your system. Try updating the graphics drivers, if that does not work, you can try disabling hardware acceleration by setting the environment variable QTWEBENGINE_CHROMIUM_FLAGS="--disable-gpu" |
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#3 |
Zealot
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Karma: 48334
Join Date: Sep 2013
Location: Australia
Device: Fire HD 10
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Kovid, I don't know if I'm having the same problem. I've been downloading the latest v7 Calibre and the installer keeps giving me the error message that it's not a valid installation package. Have tried five times. Thanks for any tips you can give. Am using my same old Windows 11 system, fully updated.
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#4 |
Zealot
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Karma: 48334
Join Date: Sep 2013
Location: Australia
Device: Fire HD 10
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Kovid, I've just tried to uninstall my Calibre and have found that my Windows 11 system won't let me do that either! Says my installer is not valid. 12 years using Calbre and never encountered a problem like this one. Have rebooted my PC 5 times, of course.
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#5 |
Zealot
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Karma: 48334
Join Date: Sep 2013
Location: Australia
Device: Fire HD 10
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"This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."
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#6 |
creator of calibre
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Karma: 23661992
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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#7 |
Zealot
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Karma: 48334
Join Date: Sep 2013
Location: Australia
Device: Fire HD 10
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Thanks very much, Kovid. I've got my Calibre running again using the portable version. Whew!
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#8 |
Connoisseur
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Karma: 10
Join Date: Mar 2014
Device: Libra H20, Clara 2E
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Update to 7.17 Viewer Not Responding
I couldn't get this working on my Linux box with the additional environment variable:
Code:
export QTWEBENGINE_CHROMIUM_FLAGS="--disable-gpu" && /usr/bin/calibre-debug -w Failed to import PyQt module: PyQt6.QtWebEngineCore with error: /opt/calibre/lib/libQt6WebEngineCore.so.6: undefined symbol: FT_Get_Color_Glyph_Paint Traceback (most recent call last): So far I've been using a different stand-alone viewer as a work-around. Is there anything else I can modify to get this working from within Calibre? Thanks! Dan |
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#9 |
creator of calibre
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Karma: 23661992
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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Update your OS, the version of FreeType on your system is too old for Qt WebEngine.
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#10 | |
Junior Member
![]() Posts: 1
Karma: 10
Join Date: Sep 2024
Device: Kindle Oasis
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Viewer not responding
Quote:
I've had the same issue, but it started before 7.17 (1-2 weeks ago). When I try to view a book, an empty window pops up for the table of contents and for the book. When I finally give up and close them, I then get the message "calibre-parallel.exe is not responding." My graphics drivers were already up-to-date, and I've added QTWEBENGINE_CHROMIUM_FLAGS to my user environment variables (with and without the surrounding quotation marks). I had already tried a repair install of Calibre. Same results after each try. I'm running fully-updated Windows 11 Pro with an NVIDIA GeForce RTX 4070 graphics adapter. Any other suggestions? Thanks, RWC |
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#11 |
creator of calibre
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Karma: 23661992
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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You can try rebooting in safe mode and see if they work. If they do it tells you something on your computer is interfering with calibre.
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