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#16 | |
Connoisseur
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Karma: 118
Join Date: Dec 2005
Device: Kindle 2
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Quote:
I also agree that the loaning feature was overhyped. However, I do not find the limits overly offensive. No limits on loaning would be complete chaos (and bad for the bottom line). With paper books there are some barriers to complete loaning (i.e. shipping costs). No such limits would impede loaning of ebooks. |
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#17 |
You kids get off my lawn!
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Karma: 73492664
Join Date: Aug 2007
Location: Columbus, Ohio
Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of
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Do you suppose it's something simpler - that B&N's ebooks store is really just a "rebranded" website pointing to the eReader.com servers?
So it's not really a part of the regular B&N website/rules/etc.? |
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#18 |
Enjoying the show....
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Karma: 10462843
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
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You aren't saying they would deliberately mislead their customers, are you?
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#19 |
Lowlife of the Party
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Karma: 4038
Join Date: Oct 2002
Location: seattle
Device: nook, iphone
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Even if it was you'd still be able to use some kind of gift card, even if it was an ebook-specific one. I've been getting eReader gift "cards" (they're electronic, not physical) for years for Christmas. I'm a little annoyed that I won't be able to ask for BN cards, instead, since the eReader.com books have to be sideloaded to the nook and don't sync to other devices. Very disappointing!
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#20 |
ZCD BombShel
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Karma: 8293322
Join Date: Jan 2009
Location: The Frozen North (aka Illinois, USA)
Device: iPad, STB Kindle Oasis
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As much as I like B&N; and I really do....the biggest mistake I'm seeing is not giving the people administering their ebook help boards the information they need to be able to do the job correctly. These poor people have no clue about the questions being asked, most of the time, so they're just parroting the FAQ page. If you're going to announce a new device, don't do it til you have enough of said devices to hand out to your help people so they know how to answer the inevitable questions about it. I feel so sorry for those folks, they're running blind, and pissing people off as a result.
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#21 |
Connoisseur
![]() Posts: 64
Karma: 28
Join Date: Oct 2009
Location: Houston, USA
Device: IRex Iliad 1st Ed.
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Nooks sold out until Jan 4th
"B&N have announced that initial inventory of the Nook is sold out. Nooks ordered now won't ship until after New Year (Jan 4th)"
On the one hand, I guess it's good for B&N that it's so popular, but it also seems like they missed a huge opportunity to sell more Nooks "for Christmas" |
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#22 | |
Grand Sorcerer
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Karma: 13095790
Join Date: Aug 2007
Location: Grass Valley, CA
Device: EB 1150, EZ Reader, Literati, iPad 2 & Air 2, iPhone 7
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Quote:
Dale |
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#23 |
Enjoying the show....
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Karma: 10462843
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
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And they've changed their policy.............
Q. Can I use a Barnes & Noble Gift Card or Online Gift Certificate to buy eBooks? X No. Currently you cannot. By mid-December, however, you'll be able to buy eBooks with a Barnes & Noble Gift Card or Online Gift Certificate. |
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#24 |
Geek Herder
![]() Posts: 31
Karma: 70
Join Date: Oct 2009
Location: Hilo, HI
Device: nook
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I realise this must have been posted elsewhere by now, but for the benefit of the people subscribe to this thread, B&N have announced imminent support for using gift cards to purchase e-books:
http://bookclubs.barnesandnoble.com/...ks/ba-p/413018 |
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#25 |
Addict
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Karma: 10932816
Join Date: Mar 2009
Device: iPad Mini 6, iPad Air, Kindles HD 8, HD 10, Oasis 3, Scribe, PB Color
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Uh, it should be a no-brainer to program accepting gift cards. The way they're set-up you need to enter a default credit card as a site preference. Then, when you order an ebook, it downloads and the default credit card is charged. All they need to do is to allow you to enter agift card's number and make the gift card your default card. Any professional programmer could fix this in less than a day for them. The only extra is that they would need a quick look-up database to determine the funds were available on the card. This is not, IMHO, a programming issue but is a corporate decision.
OOOPS never mind just saw message they are doing it, Not very intuitive how to delete messages here! Last edited by Neil; 12-01-2009 at 11:17 PM. |
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#26 |
Professional Adventuress
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Karma: 50260224
Join Date: Sep 2009
Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!)
Device: Kindle, the original! Times Two! and gifting an International Kindle
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you can just go to edit, remove everything and put in "deleted" and leave everyone to wonder if they just missed the posting of the answers to the meaning of life
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#27 | ||||
Literacy = Understanding
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Karma: 59674358
Join Date: Dec 2007
Location: The World of Books
Device: Nook, Nook Tablet
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I think this is the year that B&N shows its true colors, and I'm getting angrier by the minute. First, it was gift cards. Then came no discount on either the nook or ebooks for B&N members. Now comes member prices for everyone and member discount coupons that can't be used on preorder books (although everyone can preorder at the member price).
I was so peeved by this last policy that I sent the following e-mail to B&N customer service: Quote:
Quote:
Quote:
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I hate to say it, but I'm beginning to think that I need to stop buying my hardcover books at B&N and start buying them at Amazon. Customer service can't be any worse than B&N's. CAVEAT: My complaints with B&N are with BN.com, the online store, and not with my local B&N, which provides me with great service. Unfortunately, they aren't separate companies. |
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#28 | |
Enjoying the show....
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Karma: 10462843
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
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Quote:
![]() Your comment on their 'brick and morter' store is spot on. My local BN has great sales associates.....except when it comes to answering questions abut the nook, for which I do not blame them at all. You can't answer questions you aren't given the answers to...... ![]() |
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