[Kindle] Error when sending ebooks via email

brumasribera · 07-23-2024, 01:06 PM

Hey everyone!

I hope you're all doing well. I've been running into some issues when trying to send e-books to my Kindle using the Share by Email feature. It used to work perfectly a few months ago, but lately, it’s been giving me some trouble.

Whenever I click send, the app freezes for over a minute and then gives an error about wrong user credentials. I’ve tried using Outlook, GMX, and Gmail, but the problem persists.

I’m currently using the latest version, 7.15.0 on Windows 11. Here’s a bit more detail from the error log for reference:

https://codefile.io/f/TDTLMkXqtj

Thank you so much for all your hard work and any help you can provide!

Cheers,
Bru

DNSB · 07-23-2024, 08:13 PM

The only way I could trigger that error with GMX and Outlook was by using invalid user credentials. When you use the test button in the email setup, does it say the email was sent successfully?

07-23-2024, 01:06 PM	#1
brumasribera Junior Member Posts: 4 Karma: 10 Join Date: Jul 2024 Device: Kindle PW 11	[Kindle] Error when sending ebooks via email Hey everyone! I hope you're all doing well. I've been running into some issues when trying to send e-books to my Kindle using the Share by Email feature. It used to work perfectly a few months ago, but lately, it’s been giving me some trouble. Whenever I click send, the app freezes for over a minute and then gives an error about wrong user credentials. I’ve tried using Outlook, GMX, and Gmail, but the problem persists. I’m currently using the latest version, 7.15.0 on Windows 11. Here’s a bit more detail from the error log for reference: https://codefile.io/f/TDTLMkXqtj Thank you so much for all your hard work and any help you can provide! Cheers, Bru

07-23-2024, 08:13 PM	#2
DNSB Bibliophagist Posts: 40,316 Karma: 156982136 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos	The only way I could trigger that error with GMX and Outlook was by using invalid user credentials. When you use the test button in the email setup, does it say the email was sent successfully? Attached Thumbnails

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