Kobo WiFi not detected.

[bizzybody]

I have a Kobo model N647 that Calibre isn't detecting as a device it can send books to. It's plugged into USB and is in manage library mode. It's updated to the final firmware for this model. I don't have an SD card in it, I want to remove books from internal storage and put others in it.

Here's the debug info.

USB Vendor ID (in hex): 0x2237
USB Product ID (in hex): 0x4162
USB Revision ID (in hex): 0x110

calibre 6.14 embedded-python: True
Windows-10-10.0.19045-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19045')
Python 3.10.1
Windows: ('10', '10.0.19045', 'SP0', 'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: Gather KFX-ZIP (from KFX Input) (1, 51, 0) && DeDRM (10, 0, 3) && Package KFX (from KFX Input) (1, 51, 0) && Amazon.com Multiple Countries (1, 0, 0) && Baen (1, 1, 0) && Barnes & Noble (1, 5, 0) && Extract ISBN (1, 6, 0) && Fantastic Fiction (1, 6, 0) && FictionDB (1, 3, 0) && Find Duplicates (1, 10, 7) && Goodreads (1, 7, 4) && Goodreads_Rating (4, 0, 0) && ISFDB3 (1, 2, 2) && KFX metadata reader (from KFX Input) (1, 51, 0) && KFX Input (1, 51, 0) && Kindle hi-res covers (0, 5, 0) && Kobo Books (1, 9, 2) && Kobo Utilities (2, 16, 6) && KoboTouchExtended (3, 6, 3) && Library Codes (1, 0, 56) && Obok DeDRM (10, 0, 3) && Search The Internet (1, 10, 1) && Skoob Books (1, 5, 4) && Smashwords Metadata (1, 0, 2) && Wikidata (2, 0, 0)
USB devices on system:
(USBDevice(vendor_id=0x56e product_id=0xfc bcd=0x110 devid=usb\vid_056e&pid_00fc&rev_0110 devinst=8),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1912&pid0014&rev0003 devinst=9),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1022&pid43d5&rev0001 devinst=10),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid10de&pid1aec&rev00a1 devinst=11),
USBDevice(vendor_id=0xbc2 product_id=0xab29 bcd=0x100 devid=usb\vid_0bc2&pid_ab29&rev_0100 devinst=12),
USBDevice(vendor_id=0x2237 product_id=0x4162 bcd=0x110 devid=usb\vid_2237&pid_4162&rev_0110 devinst=13),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1022&pid149c&rev0000 devinst=14),
USBDevice(vendor_id=0xbc2 product_id=0xab1e bcd=0x100 devid=usb\vid_0bc2&pid_ab1e&rev_0100 devinst=15),
USBDevice(vendor_id=0x5e3 product_id=0x764 bcd=0x2952 devid=usb\vid_05e3&pid_0764&rev_2952 devinst=16),
USBDevice(vendor_id=0x1de1 product_id=0xe101 bcd=0x2001 devid=usb\vid_1de1&pid_e101&rev_2001 devinst=17),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\via_root_hub&vid1106&pid3483&rev0001 devinst=18),
USBDevice(vendor_id=0x1058 product_id=0x264d bcd=0x3012 devid=usb\vid_1058&pid_264d&rev_3012 devinst=19),
USBDevice(vendor_id=0xbc2 product_id=0xab28 bcd=0x100 devid=usb\vid_0bc2&pid_ab28&rev_0100 devinst=20),
USBDevice(vendor_id=0x922 product_id=0x1a bcd=0x54 devid=usb\vid_0922&pid_001a&rev_0054 devinst=21))

Disabled plugins: KOBOTOUCHEXTENDED

Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
['\\\\?\\swd#wpdbusenum#{98f8d787-1399-11ed-92b6-a8a15951109c}#0000000000100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
'\\\\?\\swd#wpdbusenum#{32d41f3d-682c-11eb-920d-a8a15951109c}#0000000000100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
'\\\\?\\swd#wpdbusenum#{9973456c-6860-11eb-9214-a8a15951109c}#0000000000007e00#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
'\\\\?\\swd#wpdbusenum#{69354e87-42cb-11ec-926a-a8a15951109c}#0000000000100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
'\\\\?\\swd#wpdbusenum#{997345a1-6860-11eb-9214-a8a15951109c}#0000000000100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{310AB57C-087C-4E57-B905-001309DFE73F}': [{'addr': '10.25.18.193', 'netmask': '255.255.255.0', 'broadcast': '10.25.18.255'}], '{6D550BEE-EFFE-42A2-92E9-7A3423B6AF5B}': [{'addr': '192.168.12.125', 'netmask': '255.255.255.0', 'broadcast': '192.168.12.255'}], '{288C0B81-C2B2-4F0B-A8C5-34B8C6DCA892}': [{'addr': '192.168.56.1', 'netmask': '255.255.255.0', 'broadcast': '192.168.56.255'}], '{F015A917-682B-11EB-920C-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...
USBDevice(vendor_id=0x2237 product_id=0x4162 bcd=0x110 devid=usb\vid_2237&pid_4162&rev_0110 devinst=13)
Detected possible device KOBO

Devices possibly connected: Kobo Reader Device Interface,
Trying to open Kobo Reader Device Interface ... Storage number map:
{(7, 0): [(1, 'D')],
(7, 1): [(4, 'G')],
(7, 2): [(4, 'C')],
(7, 3): [(1, 'T')],
(7, 4): [(1, 'H')],
(7, 5): [(1, 'K')],
(7, 6): [(1, 'J')],
(7, 7): [(1, 'O')],
(7, 8): [(1, 'L')],
(7, 9): [(1, 'M')]}
Storage number for USBSTOR\DISK&VEN_KOBO&PROD_EREADER-1.9.12&REV_0110\00:08:54:E9:74:34&0: StorageDeviceNumber(type=7, number=10, partition_number=0)
Storage number map:
{(7, 0): [(1, 'D')],
(7, 1): [(4, 'G')],
(7, 2): [(4, 'C')],
(7, 3): [(1, 'T')],
(7, 4): [(1, 'H')],
(7, 5): [(1, 'K')],
(7, 6): [(1, 'J')],
(7, 7): [(1, 'O')],
(7, 8): [(1, 'L')],
(7, 9): [(1, 'M')]}
Storage number for USBSTOR\DISK&VEN_KOBO&PROD_EREADER-1.9.12&REV_0110\00:08:54:E9:74:34&0: StorageDeviceNumber(type=7, number=10, partition_number=0)
Drive letters for USBDevice(vendor_id=0x2237 product_id=0x4162 bcd=0x110 devid=usb\vid_2237&pid_4162&rev_0110 devinst=13)
{'drive_letters': [],
'pnp_id_map': {},
'readonly_drives': set(),
'sort_map': {}}
failed
Opening of the following devices failed
<calibre.devices.kobo.driver.KOBO object at 0x000001FE8411D3C0>
Traceback (most recent call last):
File "calibre\devices\__init__.py", line 163, in debug
File "calibre\devices\usbms\device.py", line 725, in open
File "calibre\devices\usbms\device.py", line 272, in open_windows
calibre.devices.errors.DeviceError: Unable to detect any disk drives for the device: Kobo Reader. Try rebooting

[theducks]

The last line says there is a Kobo but no storage found.
Did you follow those instructions?

BTW If you have not done so, First download the Patched version (no notice to those at same main level) 16.14.1

[bizzybody]

Windows 10 isn't showing any storage in it in Explorer. So I went to disk management and formatted it.

That was not a good idea. Now I need the firmware file and instructions for fixing it. I already found a video on how to open it up to remove the internal micro SD.

[DNSB]

Originally Posted by bizzybody

Windows 10 isn't showing any storage in it in Explorer. So I went to disk management and formatted it.

That was not a good idea. Now I need the firmware file and instructions for fixing it. I already found a video on how to open it up to remove the internal micro SD.

PM sent.

[bizzybody]

Originally Posted by theducks

The last line says there is a Kobo but no storage found.
Did you follow those instructions?

BTW If you have not done so, First download the Patched version (no notice to those at same main level) 16.14.1

Patched version of what? Calibre?

I used Win32DiskImager (because the recommended USB Duplicator Image Writer would not see the SD card I used) to write the firmware image to a 2 gig SD card. Popped it into the Kobo's slot and turned it on.

After waiting quite a long time it booted and said it was updating the software. Once that was done I turned it off, popped the card out and turned it back on again.

Another loooong wait and it was running again off the internal card.

Now the 1gig partition is visible to Explorer but *not seen as formatted*. Seen by Calibre but not as a reader device. Still errors despite the device working fine in every way except for playing nicely with my computer.

Next experiment. Use Explorer (instead of disk management) to format the 1gig partition. Still not seen by Calibre.

Safely remove, unplug, power off, then on... after quite a long wait it's Updating the software on your eReader...

Done with that. Plug into USB, go to manage. Drive is inaccessible, parameter is incorrect.

I wonder if it might be some oddity with USB drivers? I'm having a similar issue with a Garmin Nuvi 1300 GPS where it's supposed to have an internal partition visible to Windows Explorer AND whatever card is in the SD slot, but neither is visible. The internal shows as Unallocated in disk management.

Trying to get the debug info again but the Kobo is taking the same super long time to start up every time. Damaged micro SD?

BUT every other USB thing I have, including other GPS receivers, and my Android phone do not have this problem.

[theducks]

It seems you are doing things differently from the majority of users and as the devices were delivered. (Not to say, some of my stuff still resembles what was shipped. I start with Vanilla. )

Not saying you are doing wrong, but to expect much help from those that do not have your special configuration, is a bit optimistic.

Did you look at the Calibre download page? there is a dot 1 version (a patched of the release that caused a few systems issues)

[DNSB]

Originally Posted by bizzybody

Trying to get the debug info again but the Kobo is taking the same super long time to start up every time. Damaged micro SD?

My recommendation is to use a new SD card when writing the image. I've had quite a few reports which seem to suggest that a common cause of problems is the SD card is failing. Given the cost of a new SD card, it makes more sense to try a new SD card than to write the image to the old card and then try to troubleshoot.

[bizzybody]

Originally Posted by DNSB

My recommendation is to use a new SD card when writing the image. I've had quite a few reports which seem to suggest that a common cause of problems is the SD card is failing. Given the cost of a new SD card, it makes more sense to try a new SD card than to write the image to the old card and then try to troubleshoot.

I'm going to get a new card for it. Not one of the fancy fast class 10 ones due to various reports I've found by people upgrading their old Kobos only to discover that many of the super fast cards are slower at smaller transfers. Class 4 seems to be the sweet spot, especially since the readers can't take advantage of the faster cards higher speed in any way.