Adobe Digital Editions 3.0 is not working

erdos · 03-22-2021, 01:38 PM

hi, I try to use Adobe Digital Editions 3.0 to download books I borrowed from Library Overdrive. but encountered error while trying to opening the downloaded .acsm files.

Is ADE 3.0 still working or I need to use latest 4.x version to download and read ebooks?

JSWolf · 03-22-2021, 06:53 PM

ADE 3.0 should work. I use ADE 2.0.1 and it's working. However, you could try ADE 2.0.1 with Overdrive as I know it does work.

https://www.adobe.com/support/digita...downloads.html

erdos · 03-22-2021, 11:07 PM

Quote:

Originally Posted by JSWolf

ADE 3.0 should work. I use ADE 2.0.1 and it's working. However, you could try ADE 2.0.1 with Overdrive as I know it does work.

https://www.adobe.com/support/digita...downloads.html

I tried with ADE 2.0.1 and got the same error when i tried to download the book, error says:
Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the Internet

I have normal excess to the internet, no firewall, and tried with different browsers and all resulted same error.

bookaho!ic · 03-24-2021, 02:48 PM

i use libbyapp which is the same back system i think as overdrive and i use Adobe 4.5.11 and no problems at all

JSWolf · 03-24-2021, 05:54 PM

Quote:

Originally Posted by erdos

I tried with ADE 2.0.1 and got the same error when i tried to download the book, error says:
Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the Internet

I have normal excess to the internet, no firewall, and tried with different browsers and all resulted same error.

Try setting up a personal hotspot with your phone and see if that works with Overdrive.

erdos · 03-25-2021, 06:29 PM

Quote:

Originally Posted by JSWolf

Try setting up a personal hotspot with your phone and see if that works with Overdrive.

I tried with phone hotspot and got the same error - after ADE initially becomes unresponsive.

I'm using ADE on Windows Xp maybe that's the problem.

lucretius · 03-25-2021, 07:05 PM

I had the same problem a while ago. The solution described here worked for me (remove authorization, then re-authorize): https://community.adobe.com/t5/digit...ed/m-p/5576347
Good luck!

03-22-2021, 01:38 PM	#1
erdos Enthusiast Posts: 33 Karma: 10 Join Date: Dec 2015 Device: k4, Kobo Clara	Adobe Digital Editions 3.0 is not working hi, I try to use Adobe Digital Editions 3.0 to download books I borrowed from Library Overdrive. but encountered error while trying to opening the downloaded .acsm files. Is ADE 3.0 still working or I need to use latest 4.x version to download and read ebooks?

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03-22-2021, 06:53 PM	#2
JSWolf Resident Curmudgeon Posts: 76,489 Karma: 136564766 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	ADE 3.0 should work. I use ADE 2.0.1 and it's working. However, you could try ADE 2.0.1 with Overdrive as I know it does work. https://www.adobe.com/support/digita...downloads.html

03-24-2021, 02:48 PM	#4
bookaho!ic Evangelist Posts: 463 Karma: 5575734 Join Date: Feb 2013 Location: UK Device: kobo Aura H20 2nd Ed	i use libbyapp which is the same back system i think as overdrive and i use Adobe 4.5.11 and no problems at all

03-25-2021, 07:05 PM	#7
lucretius Member Posts: 10 Karma: 11500 Join Date: Aug 2011 Location: Zürich Device: Kobo Aura One, iPad Mini 5	I had the same problem a while ago. The solution described here worked for me (remove authorization, then re-authorize): https://community.adobe.com/t5/digit...ed/m-p/5576347 Good luck!