12-02-2020, 02:18 AM | #1 |
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Device: Kobo Glo HD / Aura
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Glo HD : frozen, white screen, permanent red light
Hello all,
First post here, thanks for welcoming me. I have read multiple posts regarding my issue but requesting a little help. My glo HD has a white screen (frozen) and does not start up. - if I make a press on the power button, a red light starts and stays permanently on - a second long press stops the light I have tried : - any combination of button press found on the net to reset, nothing happens on the screen - full overnight charge - reset via the pin hole, no reaction at all - opening of the back cover + disconnection of the battery, no change Nothing works... Just to notice that my kids are reading a lot of mangas on the Glo HD and it was causing some regular crashes on the defective glo HD until this ultimate freeze. I have a second Glo HD which works perfectly with a similar use (mainly mangas). Could it be the sd card ? If yes, is there a tutorial somewhere explaining how to try to fix it ? Can I try to exchange the SD cards between my 2 Glo HD ? Is there a risk to brick the working one ? Thanks a lot for your help, Christian |
12-02-2020, 04:09 AM | #2 |
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I would suggest trying a new SD card. It is safe to swap the cards. There is of course some risk, but, its more in mishandling than what the device could do to it. But, I would take an image of the card from the working device before doing anything else. Then write this to a new card and use it in the misbehaving device.
Or, I can supply an image to use. |
12-02-2020, 07:28 AM | #3 |
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Hi,
Thanks for your reply. 1. I swapped the 2 SD cards : my failing Glo HD restarts well ;-) 2. I cloned the good disk image to a new SD card, installed in the failing Glo HD. It starts up. 3. Here is the problem : after short use (less than 1 minute), the Glo HD freezes again, and the only solution is to reflash the SD card to make it live again for a minute ;-( I might have another hardware issue causing the freeze. If you don't mind I would like to try your image file, who knows it may work ? Thanks, Christian |
12-02-2020, 07:49 AM | #4 |
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Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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PM sent.
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12-02-2020, 08:01 AM | #5 |
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Thanks for your reactivity.
Sorry the link you sent me is not working, I get an "error 400" from google drive. Sorry to bother you... |
12-02-2020, 06:22 PM | #6 |
Grand Sorcerer
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Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Sorry, I messed up my links. I have sent you a replacement PM.
|
12-03-2020, 01:10 AM | #7 |
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Thanks, working now !
The link I mean, the Kobo not yet ;-) Christian |
12-03-2020, 02:41 AM | #8 |
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Hi,
So I tried to upload your img file, not starting at all. Last chance will be to try with the new genuine Sandisk 16GB SD card I have ordered. The SD card I have is a "no name", maybe my Kobo does not like it... Thanks again for your help. Christian |
12-03-2020, 04:05 AM | #9 |
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And side question :
I have bought 4 Kobos over the last few years : Touch, 2 x Glo Hd & Aura HD. I like the global experience and the fact that kobos are open to any file from any source, no DRM issue. Given quality issues that seem to be quite a lot on Kobos, would you consider for a new ereader to stay on Kobo or go for another brand ? Thanks |
12-03-2020, 09:54 AM | #10 |
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Other question : I tried to disconnect / reconnect the connectors on the board, anything else (hardware) could create random freezes ?
Thanks. |
12-05-2020, 03:27 AM | #11 |
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So final conclusion : last attempt with a new SD card did not solve anything. What's really weird is that the ereader will start up only after a long rest (several hours) and freeze again after few seconds. Might be hardware issue on the board I'm afraid.
Really bad that I will have to throw it away, when I see all people complaining about freezes I might not be the only one... After complaining to Kobo they offered me a 20€ discount. Thanks for your help David trying to support me through this path... |
Tags |
brick, freeze, glo hd |
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