Kobo: Can't Complain

Nabeel · 06-28-2014, 05:21 AM

Everytime I try to contact the Kobo Help Desk, my message is blocked with the following:

An existing account already has this username. Please enter a different name.
If this is your email address, we can send you your username or let you reset your password.

What do I do? Create a new account?

I'm getting annoyed with Kobo.

meeera · 06-28-2014, 10:13 AM

Have you tried following the instructions and getting them to send you your username or reset your password?

06-28-2014, 05:21 AM	#1
Nabeel Zealot Posts: 147 Karma: 2747136 Join Date: Sep 2010 Location: Britain Device: Kobo Aura One	Kobo: Can't Complain Everytime I try to contact the Kobo Help Desk, my message is blocked with the following: An existing account already has this username. Please enter a different name. If this is your email address, we can send you your username or let you reset your password. What do I do? Create a new account? I'm getting annoyed with Kobo.

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06-28-2014, 10:13 AM	#2
meeera Grand Sorcerer Posts: 5,703 Karma: 66666666 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	Have you tried following the instructions and getting them to send you your username or reset your password?