05-02-2013, 07:12 AM | #1 |
Fanatic
Posts: 541
Karma: 1152752
Join Date: Aug 2010
Location: Evansville, IN, USA
Device: Samsung Galaxy Tab 4 Nook & Samsung Galaxy Tab S 10.5
|
Nook HD+ not charging
Has anyone had any problems with their Nook HD+ not charging? I last successfully charged mine back over the weekend. It was getting low last night so I plugged it in when I went to bed. When I woke up this morning it was still showing 5% and not charging.
I plugged my Nook Tablet cable into my HD+ transformer and it charges so I know the transformer is good. That narrows the problem down to either the cable or the HD+ itself. The HD+ no longer shows up when I plug it into my computer but that could still be either the HD+ or the connector, though I'd probably lean more towards the cable since my HD+ is acting fine except for not charging. In the past, whenever the HD+ was really low and I plugged it in to charge, the little LED next to the connector would come on and glow amber, then turn green later, as it charged up to a decent level. Now when I plug it in, the little LED comes on and glows green from the start but no charging is going on. Any ideas? Any information on how well warranty/repairs/replacements are handled? I'm assuming that, if it's the cable, they probably won't cover that after four months and I'll just have to purchase another one. Thanks. - Byron Followell |
05-02-2013, 10:19 AM | #2 |
Fanatic
Posts: 541
Karma: 1152752
Join Date: Aug 2010
Location: Evansville, IN, USA
Device: Samsung Galaxy Tab 4 Nook & Samsung Galaxy Tab S 10.5
|
I got it charging again. I inspected the connector closely and noticed some white gunk dried in it, probably from packing it back and forth to work in my lunch bag. I found some contact cleaner and cleaned the connector out really well and did the same for the port on my HD+ and now all is right with the world again.
Maybe I'll start keeping it in a little zip-lock baggie from now on. - Byron |
05-02-2013, 10:21 AM | #3 |
Readaholic
Posts: 5,199
Karma: 90000000
Join Date: Sep 2011
Location: South Georgia
Device: Surface Pro 6 / Galaxy Tab A 8"
|
Glad to see you fixed it. I was going to suggest it was the cable since you could still charge it using the tablet cable.
Apache |
05-02-2013, 11:28 AM | #4 | |
Fanatic
Posts: 541
Karma: 1152752
Join Date: Aug 2010
Location: Evansville, IN, USA
Device: Samsung Galaxy Tab 4 Nook & Samsung Galaxy Tab S 10.5
|
Quote:
Basically I'd ruled out the HD+ transformer as the issue but couldn't narrow down any further than the HD+ or the cable. The cable was the most likely suspect though. - Byron |
|
05-02-2013, 09:37 PM | #5 |
Readaholic
Posts: 5,199
Karma: 90000000
Join Date: Sep 2011
Location: South Georgia
Device: Surface Pro 6 / Galaxy Tab A 8"
|
Are you able to take it to a Barnes and Noble and exchange it? I have found that they will give a new cable even when the Nook is out of warranty.
Apache |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Nook Color - Charging | dirtygreek | Nook Color & Nook Tablet | 14 | 05-13-2011 12:25 PM |
Nook Color Charging | asaxena11 | Nook Color & Nook Tablet | 0 | 02-24-2011 08:00 AM |
Classic Charging issue with Nook WiFi | Larken | Barnes & Noble NOOK | 21 | 02-07-2011 12:50 PM |
Classic Using the nook while it's charging through your computer? | droople | Barnes & Noble NOOK | 2 | 05-29-2010 10:58 PM |
Classic Softrooted nook not charging fully? | theFirebottle | Nook Developer's Corner | 7 | 03-18-2010 08:05 AM |