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Old 10-08-2019, 04:08 AM   #1
Ansileran
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Join Date: Jun 2013
Location: China, Yunnan, Kunming
Device: Sony PRS-505, Kobo Aura HD, Cybook Odyssey HD
Max 3: unfinished product

I'm going on a rant here, but I'm really fed up with Onyx at this point.
I wish I had seen the thread about the Play Store problems before buying this unfinished product. Great job Onyx if you're trying to kill the brand!
Bought the Max 3 as a grouped gift for a birthday, guess what: nothing works (no play store = can't download the apps needed). Not only is the b-day person extremely disappointed and the b-day somewhat ruined, but I'm the untrustworthy one having spent the collected money on an unusable device.
Saying that it might work after a day might cut it for a free test product, but not a $800+ device!
I thought this would be an improvement over the Max Carta that I have (stuck with 4.0, thank you so much Onyx for your lack of support), but at least the Play Store works!
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Old 10-08-2019, 07:11 PM   #2
ktham
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You need to add the GSF id of your device to your Google account and then wait for a couple hours.

If Google still rejects, then update the Google Play store by downloading a newer APK https://www.apkmirror.com/apk/google...-apk-download/
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Old 10-08-2019, 10:49 PM   #3
Onyx Boox
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Please kindly follow the instruction here to activate the Google Play first. If that fails, please kindly submit this on Feedback via Settings/ Feedback and our relative colleagues will reply back as soon as possible.
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