01-14-2008, 03:27 PM | #1 |
Banned
Posts: 28
Karma: 69
Join Date: Dec 2007
Location: With the penguins
Device: I want to get a reader to read to my off spring.
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Canceling A Cybook Order
I ordered a Cybook on the 23rd of December and it is said to come on January 24-31st but they havent shipped it yet. I would like to cancel my order of the Cybook Deluxe Pack. I am canceling it for personal reasons.
Could I cancel it? Would it cost money? How much? About me: - I live in Canada - Ordered a Cybook Deluxe pack - Ships January 24th-31st I want to thank you for helping me. Imperceptible |
01-14-2008, 04:25 PM | #2 | |
Huh?
Posts: 82
Karma: 214
Join Date: Nov 2007
Device: Amazon Kindle
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Quote:
Bob |
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01-14-2008, 05:16 PM | #3 |
Other
Posts: 143
Karma: 644
Join Date: Jan 2008
Location: Norway
Device: Cybook, Kindle
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From the Booken FAQ:
How do I cancel an order? To cancel your order, send an email as soon as possible to shop@bookeen.com indicating your order number. Re-stocking or administration fees might apply in certain cases. In case your order has already been shipped, you may return it within 7 days upon arrival by getting in touch with our shop team and requesting a return. See How to Return. (I have tried this and it worked out nicely. The reason for cancelling was that I found out it would be cheaper (due to VAT) and quicker to buy from a local reseller who had (and still has) the machine in stock) |
01-14-2008, 06:54 PM | #4 | |
Connoisseur
Posts: 55
Karma: 19
Join Date: Oct 2007
Device: CybookG3...
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Quote:
Just curious |
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01-14-2008, 06:58 PM | #5 |
Other
Posts: 143
Karma: 644
Join Date: Jan 2008
Location: Norway
Device: Cybook, Kindle
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The reseller is in Norway, http://www.digitalbok.no/...
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