Bezels in Scribe, not sealed?

mg10 · 12-28-2022, 03:32 PM

Hi all
I've just adquired a Kindle Scribe. It works fine but there is something that I don't like and not sure if is normal: I can see though the space between the bezel and the glass that is not sealed, even the power button is visible between them. Please, could someone who owners a scribe confirm this?
Thanks

Paperbackstash · 12-28-2022, 03:40 PM

There was a thread on Reddit on this. I believe it's normal. Someone else asked and showed a close up picture

JSWolf · 12-28-2022, 04:00 PM

Amazon is charging a lot of money for a device that's not properly put together.

mg10 · 12-28-2022, 04:42 PM

Quote:

Originally Posted by Paperbackstash

There was a thread on Reddit on this. I believe it's normal. Someone else asked and showed a close up picture

I tried to find that thread but nothing. I don't know if return it. I'll wait for someone who owns one and confirms this.
Thanks

BanditoB · 12-28-2022, 10:06 PM

@mg10

I just looked very closely at my Scribe and there is a small but even gap all the way around the display between the display glass and the rear housing. It looks normal to me. I then took a flashlight and went around the device and you can definitely see that the gap exists all around the display. And, yes, if you shine the light on the gap near the power button, you can see it deep inside.

Had you not brought this up, I would never have noticed this, but it is there. It doesn't bother me. Perhaps it is needed to isolate the touchscreen functionality from the rear case. Who knows?

untilyouarrived · 12-29-2022, 04:21 AM

Mine is the same, though it's more visible on the right hand side. I didn't notice it until I read the previously mentioned Reddit thread.

cerem0ny · 12-29-2022, 04:31 AM

Same issue here! A gap that's about 1mm between the bezel and the edge of the screen. Super annoying. Wondering when I'll start seeing little dust pinpricks underneath the screen to be honest...

Comfy.n · 12-29-2022, 04:38 AM

Quote:

Originally Posted by mg10

I tried to find that thread but nothing.

found these:

https://www.reddit.com/r/kindle/comm...cribe_problem/

https://www.reddit.com/r/kindlescrib..._confirm_this/

mg10 · 12-29-2022, 07:51 AM

Quote:

Originally Posted by BanditoB

@mg10

I just looked very closely at my Scribe and there is a small but even gap all the way around the display between the display glass and the rear housing. It looks normal to me. I then took a flashlight and went around the device and you can definitely see that the gap exists all around the display. And, yes, if you shine the light on the gap near the power button, you can see it deep inside.

Had you not brought this up, I would never have noticed this, but it is there. It doesn't bother me. Perhaps it is needed to isolate the touchscreen functionality from the rear case. Who knows?

Thanks for your answer. Seems to be something normal. We'll have to accept it. I don't know what will happen with dust, if it will enter the screen. It won't be easy to clean it.

mg10 · 12-29-2022, 07:53 AM

Quote:

Originally Posted by Comfy.n

found these:

https://www.reddit.com/r/kindle/comm...cribe_problem/

https://www.reddit.com/r/kindlescrib..._confirm_this/

Thanks so much. It's exactly the same in my Scribe

mg10 · 12-30-2022, 01:17 PM

Finally, I received a new Scribe as replacement after consulting to Amazon's support. Same problem than first device. It's interesting that Support sends a new device considering it's a manufacturing defect, and the new one comes with the same problem. However, I like this screen: very clear, great resolution and a very uniform light. I'll keep it. I just hope that the dust or dirt that enters from the sides does not affect it.

JSWolf · 12-30-2022, 03:54 PM

Why would you keep the Scribe with this defect? Tell Amazon you want one without this defect and find out what they have to say about it.

JoeC · 12-30-2022, 07:42 PM

I didn't notice the issue with the bezel until I saw comments in the forum. The beautiful screen blinded me <g>. When I stare at some of the early promo videos I see the same gap that I have. I think it's a design flaw, not a manufacturing defect.

mg10 · 01-05-2023, 02:38 PM

Quote:

Originally Posted by JoeC

I didn't notice the issue with the bezel until I saw comments in the forum. The beautiful screen blinded me <g>. When I stare at some of the early promo videos I see the same gap that I have. I think it's a design flaw, not a manufacturing defect.

Yes, I think so. Maybe some of them have the gap narrower than others, but I think it's a design issue.

JSWolf · 01-05-2023, 02:40 PM

I would never pay that much for a device with such a defect.

12-28-2022, 03:32 PM	#1
mg10 Connoisseur Posts: 77 Karma: 10 Join Date: Jul 2013 Device: Kindle Scribe, PW, Kobo Aura One	Bezels in Scribe, not sealed? Hi all I've just adquired a Kindle Scribe. It works fine but there is something that I don't like and not sure if is normal: I can see though the space between the bezel and the glass that is not sealed, even the power button is visible between them. Please, could someone who owners a scribe confirm this? Thanks

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12-28-2022, 03:40 PM	#2
Paperbackstash Wizard Posts: 1,610 Karma: 20091216 Join Date: Aug 2018 Location: Central Florida Device: Oasis 3, PW 3, 4, 5, Fire HD 2012, Fire HD 8 (8th Gen)	There was a thread on Reddit on this. I believe it's normal. Someone else asked and showed a close up picture

12-28-2022, 04:00 PM	#3
JSWolf Resident Curmudgeon Posts: 76,063 Karma: 134368292 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Amazon is charging a lot of money for a device that's not properly put together.

12-28-2022, 10:06 PM	#5
BanditoB Enthusiast Posts: 26 Karma: 92594 Join Date: Dec 2022 Location: Chicago, IL Device: Kindle Scribe, Boox Tab Ultra, Boox Tab Ultra C, Kindle Oasis-9th Gen	@mg10 I just looked very closely at my Scribe and there is a small but even gap all the way around the display between the display glass and the rear housing. It looks normal to me. I then took a flashlight and went around the device and you can definitely see that the gap exists all around the display. And, yes, if you shine the light on the gap near the power button, you can see it deep inside. Had you not brought this up, I would never have noticed this, but it is there. It doesn't bother me. Perhaps it is needed to isolate the touchscreen functionality from the rear case. Who knows?

12-29-2022, 04:21 AM	#6
untilyouarrived Enthusiast Posts: 26 Karma: 1592 Join Date: Jul 2021 Location: Yorkshire, UK Device: Kindle Paperwhite, Kindle Scribe, Remarkable 2, HiSense Hi Reader	Mine is the same, though it's more visible on the right hand side. I didn't notice it until I read the previously mentioned Reddit thread.

12-29-2022, 04:31 AM	#7
cerem0ny Evangelist Posts: 440 Karma: 3059202 Join Date: Jul 2014 Location: Australia Device: Kobo Libra Colour	Same issue here! A gap that's about 1mm between the bezel and the edge of the screen. Super annoying. Wondering when I'll start seeing little dust pinpricks underneath the screen to be honest...

12-30-2022, 01:17 PM	#11
mg10 Connoisseur Posts: 77 Karma: 10 Join Date: Jul 2013 Device: Kindle Scribe, PW, Kobo Aura One	Finally, I received a new Scribe as replacement after consulting to Amazon's support. Same problem than first device. It's interesting that Support sends a new device considering it's a manufacturing defect, and the new one comes with the same problem. However, I like this screen: very clear, great resolution and a very uniform light. I'll keep it. I just hope that the dust or dirt that enters from the sides does not affect it.

12-30-2022, 03:54 PM	#12
JSWolf Resident Curmudgeon Posts: 76,063 Karma: 134368292 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Why would you keep the Scribe with this defect? Tell Amazon you want one without this defect and find out what they have to say about it.

12-30-2022, 07:42 PM	#13
JoeC Addict Posts: 337 Karma: 2257942 Join Date: Aug 2007 Device: Kindle Oasis 2 and 3, Scribe	I didn't notice the issue with the bezel until I saw comments in the forum. The beautiful screen blinded me <g>. When I stare at some of the early promo videos I see the same gap that I have. I think it's a design flaw, not a manufacturing defect.

01-05-2023, 02:40 PM	#15
JSWolf Resident Curmudgeon Posts: 76,063 Karma: 134368292 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I would never pay that much for a device with such a defect.

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