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Old 09-20-2024, 02:56 AM   #1
qprfan99
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New Win11 laptop can't see my Kindle
Just bought a new Acer laptop with win 11 & it can't see my kindle.

I've had Kindles for years & have never had a problem with any PC being able to see them by just plugging a USB cable into them. Not now however & some of the suggestions on Google are just ridiculous.

Any ideas?
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Old 09-20-2024, 03:13 AM   #2
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Try a different cable and/or a different USB port?
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Old 09-20-2024, 03:16 AM   #3
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Yes I've tried that.

Funnily enough it my pc also doesn't see my android tablet!!
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Old 09-20-2024, 04:32 AM   #4
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Quote:
Originally Posted by qprfan99 View Post
Yes I've tried that.

Funnily enough it my pc also doesn't see my android tablet!!
That rather sounds like either a hardware fault, or something in the system software is blocking access to the USB ports. Hopefully someone with better Windows knowledge will be along shortly.
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Old 09-20-2024, 02:34 PM   #5
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New Kindles and Android use MTP. Maybe have your MTP drivers checked?
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Old 09-20-2024, 02:40 PM   #6
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Which Kindle do you have?
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Old 09-20-2024, 02:51 PM   #7
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Originally Posted by mergen3107 View Post
New Kindles and Android use MTP. Maybe have your MTP drivers checked?
MTP client is built in to Windows Explorer, after all it was Microsoft who kinda came up with it (Windows Media Player).

But only Scribe is using MTP currently. This is something else.
Last edited by tomsem; 09-20-2024 at 02:54 PM.
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Old 09-20-2024, 03:03 PM   #8
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Are you using a USB-C port or a USB-A port to try to connect your Kindle?
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