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#1 |
Member
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Karma: 13116
Join Date: Feb 2014
Location: Toronto
Device: Kobo Glo
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Corner of screen no longer refreshes
The top-left corner of my Glo has suddenly stopped refreshing after starting from a sleep. Neither a soft reset nor a factory reset fixed it. Touch still works as I can still hit the Home icon and I can otherwise navigate normally. Is my screen totally borked?
Last edited by Hiro-kun; 11-20-2014 at 12:26 AM. Reason: Add photo of problem |
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#2 |
Dead account. Bye
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Karma: 668244
Join Date: Mar 2011
Device: none
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Yes that seems a broken e-ink substrate... Have you hit/drop your device somehow?
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#3 | |
Member
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Karma: 13116
Join Date: Feb 2014
Location: Toronto
Device: Kobo Glo
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Quote:
I suppose I don't have any options other than getting a new one. |
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#4 |
Grand Sorcerer
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Karma: 55647515
Join Date: Jan 2007
Location: Peru
Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One
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You have a broken substrate.
There is absolutely nothing you can do to fix it, short of buying another screen and installing it yourself. Your best bet is to buy another one. |
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#5 |
Member
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Karma: 13116
Join Date: Feb 2014
Location: Toronto
Device: Kobo Glo
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Thanks for your help, arspr and Dr. Drib. Good thing this happened soon enough before Black Friday and Cyber Monday!
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#6 | |
Grand Sorcerer
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Karma: 55647515
Join Date: Jan 2007
Location: Peru
Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One
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Quote:
I'm sorry this has happened to you. The good news (if there is such a thing) is that if you decide to buy another same unit, then you can use the parts from the first one if something goes wrong with the second one AND if the second is out of warranty. If you decide to get something totally different, you can still sell this damaged one for parts harvesting - there's a market, and someone will buy it as a broken unit. |
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#7 |
Resident Curmudgeon
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Karma: 134319572
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Don't put your replacement Reader in a pocket and buy a cover for it and always use it with the cover.
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#8 |
Member
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Karma: 13116
Join Date: Feb 2014
Location: Toronto
Device: Kobo Glo
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#9 |
Resident Curmudgeon
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My guess is because you had it in your pocket on public transport, that you maybe got bumped. I've read of that sort of thing happening to others.
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#10 | |
Member
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Karma: 13116
Join Date: Feb 2014
Location: Toronto
Device: Kobo Glo
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Replacing my Glo: HD or H2O?
Quote:
On a side note, I'm deciding between the Aura HD and the Aura H2O. A local store has the Aura HD on clearance, possibly because it is to be replaced by the H2O. The Aura HD is just under $100 CAD while the current price of the H2O is $179.99. I don't need the waterproofness of the H2O and at least one reviewer noticed that the recessed USB port means that only cables with a thin profile can be used. However, the H2O has a Carta e-ink screen, while the HD has a Pearl. Another reviewer says that the improvements from Pearl to Carta are only a little noticeable; slightly darker text and a slightly lighter background. On the other hand, the official Carta specs show that Carta screens can be made with the Mobius Flexible display or glass. Given that I damaged my Glo's screen, having the more durable flexible screen is attractive to me. Does anyone know if the Aura H2O has a glass or Mobius screen? |
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#11 |
Resident Curmudgeon
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The H2O is glass.
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#12 | ||
Bibliophagist
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
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Quote:
Quote:
With the Mobius screens, at one point, it was mentioned the flexible screens did not have the same resolution capability as the glass screens -- the Sony 13.3" ereader is ~150PPI. the 1.73" display mentioned would be ~225PPI while the H2O is 265 PPI and the Voyage 300 PPI. The new data sheets on eInk's site seem to have been simplified and no longer mention that limitation so it may no longer be an issue. Last edited by DNSB; 11-23-2014 at 10:14 PM. |
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#13 | |
Wizard
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Join Date: Apr 2008
Device: Sony PRS-650 & 350; Kindle Voyage; Kobo Aura HD, Aura One, and Forma
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#14 |
Member
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Join Date: Feb 2014
Location: Toronto
Device: Kobo Glo
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Thanks, JSWofl, DNSB, and dordale. If the H2O had a flexible screen, it would have greatly muddied the decision, but learning that its screen is likely no more durable than the HD's, I have decided to get the HD today.
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#15 |
Fanatic
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Join Date: Feb 2008
Location: Scotland
Device: Sony PRS-650 (PRS+ alpha - thanks Kartu!)
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We were talking about flexible screens back in 2008 and as far as I can see it's not come to market.
One of the biggest downsides of e-ink seems to be that the screens can be fragile and you need to be careful with it. I moved away from Bookeen after I lost 2 Cybooks to torsion. Now that I'm back with a plastic shelled reader, which I hope is more torsion resistant (although there's no way to tell) I'm again a bit concerned about screen damage, at least they're cheaper to replace now. |
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Tags |
glo, screen issue |
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