Troubleshooting PW2 factory reset issue

goranmbre · 08-24-2020, 03:19 AM

Hello,
I got a Kindle PW2 but with some error.
The mistake is that I can't change the language (from German), I can't do a factory reset, I can't delete the books that are on it (after each reset or language change, it reverts, deletes my books, restores in German, and return the books that were on).
I tried the firmware update but without success because it deletes my bin file when I turn off the usb (or it deletes when it tries to reset).
S / N: 9017 2201 4303 0HDR
FV: 5.8.11 (3243010037)

I went through the whole forum, and I didn't find a similar problem or I missed it.
Can you help me solve this problem?

hius07 · 08-24-2020, 03:43 AM

There are a lot of similar cases, e.g.
https://www.mobileread.com/forums/sh...d.php?t=327369
Memory is in the readonly mode, no software fix known.

08-24-2020, 03:19 AM	#1
goranmbre Junior Member Posts: 1 Karma: 10 Join Date: Aug 2020 Device: kindle PW2	PW2 factory reset issue Hello, I got a Kindle PW2 but with some error. The mistake is that I can't change the language (from German), I can't do a factory reset, I can't delete the books that are on it (after each reset or language change, it reverts, deletes my books, restores in German, and return the books that were on). I tried the firmware update but without success because it deletes my bin file when I turn off the usb (or it deletes when it tries to reset). S / N: 9017 2201 4303 0HDR FV: 5.8.11 (3243010037) I went through the whole forum, and I didn't find a similar problem or I missed it. Can you help me solve this problem?

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08-24-2020, 03:43 AM	#2
hius07 Wizard Posts: 1,083 Karma: 3581333 Join Date: Sep 2014 Location: Ukraine Device: Kindle PW2, PW3, PW4, Voyage	There are a lot of similar cases, e.g. https://www.mobileread.com/forums/sh...d.php?t=327369 Memory is in the readonly mode, no software fix known.

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