11-12-2011, 02:36 AM
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#1 |
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Member
 Posts: 21
Karma: 10
Join Date: Oct 2009
Location: Beijing, China
Device: PRS-600
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Blank Screen with Horizontal Lines
My 2 year old PRS-600 has a blank screen with horizontal lines. I've done the following:
1. Fully charge and soft reset (using reset button): No effect, done multiple times. Pressed soft reset for 1 sec several times and then held for ~10 secs for several times. 2. Leave player on for a week to drain battery and then full recharge from wall charger, followed by soft reset: No effect, did it one time 3. Full charge with hard reset (holding left/+ buttons) after restarting the reader: No effect, flashing yellow light tells me it is booting but screen doesn't change. Did this numerous times, including holding the buttons for more than a minute each time. 4. Reader is recognized by Reader Library software and I can open/explore the reader but the screen doesn't change, still blank with horizontal lines in bottom half. 5. Open reader up and disconnected battery for 1 hour then reconnected: No effect, screen didn't change. 6. Disconnected the screen connector cable and reconnected: No effect; did it once 7. Sent email to Sony solutions: No effect, no response. 8. I live in China and they have discontinued sales of all Sony ereaders in Beijing area in favor of the Sony tablet, which I don't want so I am unable to find local replacement. Any other suggestions on how to reboot my reader that causes the screen to refresh and maybe display properly? Thanks in advance...I used my reader everyday on my 2 hr commute so I am really in the dumps over this. |
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11-12-2011, 02:43 AM
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#2 |
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Kindler of the Flame
 
Posts: 582
Karma: 646016
Join Date: Oct 2009
Location: US of A
Device: K DX,3,KT,KP,KF, KFHD; Nook C, PRS600, iPad, Xoom, N900, N810, Zaurus
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Can you post a picture of the screen? It may be that the screen is damaged/stopped working, in which case you are out of luck. PRS-600 is a touchscreen, so it must be even more sensitive/fragile than non-touchscreen epaper readers.
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11-12-2011, 03:03 AM
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#3 | |
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Member
Posts: 21
Karma: 10
Join Date: Oct 2009
Location: Beijing, China
Device: PRS-600
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Quote:
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11-12-2011, 03:09 AM
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#4 | |
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Member
Posts: 21
Karma: 10
Join Date: Oct 2009
Location: Beijing, China
Device: PRS-600
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Quote:
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11-12-2011, 05:30 AM
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#5 |
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Fanatic
Posts: 568
Karma: 2170348
Join Date: Apr 2011
Device: 2x Sony PRS-350; PRS-300 (†), Paperwhite (†), Voyage
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Just justifiable guessing:
I think that's no mechanical screen damage but an electronical one. Meaning that (maybe) one of the screen controller chips has gone (mad). If that do not solve by itself (that can be possible in some cases), I think there is no solution but buying a new one. A. Last edited by Analogus; 11-12-2011 at 05:33 AM. |
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06-27-2013, 01:38 PM
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#6 |
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Junior Member
Posts: 1
Karma: 10
Join Date: Jun 2011
Device: Kindle
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Hi Coreman,
Yesterday, my wife's readear had the same problem. Did you find any answer to the problem? Regards Alberto |
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