Computer wont recognize PRS 500 Reader

SillyBear80 · 12-20-2008, 01:58 AM

I just bought a used PRS 500 for my sister for Christmas. Before I give it to her I want to download some books on to it. But I cant get my computer to recognize the reader. I guess it kind of recognizes it...When I get onto Connect, I can go to the READER, and it shows whats on it, but when I try to transfer files onto it, the button you need to hit isnt highlighted, which means I cant push it. Also, when I go to MY COMPUTER, it is not listed.

I have pluged and unpluged the USB cable several times to see if that would work, but it hasnt worked yet. Does anyone have any ideas on what I can do to fix this problem. Or any ideas as to why my computer wont recognize my reader?

pilotbob · 12-20-2008, 02:08 AM

Quote:

Originally Posted by SillyBear80

When I get onto Connect, I can go to the READER, and it shows whats on it, but when I try to transfer files onto it, the button you need to hit isnt highlighted, which means I cant push it.

What button? All you do is drag the files from the library to the device and they will copy. No button to press.

Quote:

Originally Posted by SillyBear80

Also, when I go to MY COMPUTER, it is not listed.

That is correct. the 500 does NOT mount on the computer. You must use the software to access it.

BOb

SillyBear80 · 12-20-2008, 02:55 AM

I DID IT!!!!! IT WORKED!!!! Thank You!!!! I thought you had to transfer back and forth between the library and the reader. I now understand that you just move it onto the device.

12-20-2008, 01:58 AM	#1
SillyBear80 NEWBIE!!!!!!!!! Posts: 15 Karma: 10 Join Date: Dec 2008 Location: Orange County, CA USA Device: Sony PRS 500	Computer wont recognize PRS 500 Reader I just bought a used PRS 500 for my sister for Christmas. Before I give it to her I want to download some books on to it. But I cant get my computer to recognize the reader. I guess it kind of recognizes it...When I get onto Connect, I can go to the READER, and it shows whats on it, but when I try to transfer files onto it, the button you need to hit isnt highlighted, which means I cant push it. Also, when I go to MY COMPUTER, it is not listed. I have pluged and unpluged the USB cable several times to see if that would work, but it hasnt worked yet. Does anyone have any ideas on what I can do to fix this problem. Or any ideas as to why my computer wont recognize my reader?

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12-20-2008, 02:55 AM	#3
SillyBear80 NEWBIE!!!!!!!!! Posts: 15 Karma: 10 Join Date: Dec 2008 Location: Orange County, CA USA Device: Sony PRS 500	I DID IT!!!!! IT WORKED!!!! Thank You!!!! I thought you had to transfer back and forth between the library and the reader. I now understand that you just move it onto the device.

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