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Old 10-07-2024, 10:11 AM   #1
mergen3107
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Dear MobileRead admins,

Users from reddit reached out to me asking for help.
They cannot register new accounts to start posting on MR.

Here is what they say:
Quote:
New registrations have been blocked due to an error on their servers for weeks or maybe even longer for all I know.
https://www.reddit.com/r/ereader/com...ount_creation/

They just needed to post in a thread to help fix their Kobo ereaders.

Can you please have a look at this issue?

Thank you!
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Old 10-07-2024, 12:19 PM   #2
PeterT
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I'd already posted about issues with the captcha code.

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Old 10-07-2024, 12:48 PM   #3
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I've raised this with the site owner.
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Old 10-07-2024, 12:50 PM   #4
pdurrant
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It looks like no-one's been able to register since 29th September.
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Old 10-07-2024, 01:10 PM   #5
mergen3107
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Thank you guys!
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Old 10-07-2024, 03:44 PM   #6
PeterT
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Quote:
Originally Posted by pdurrant View Post
It looks like no-one's been able to register since 29th September.
On the bright side it sure cuts down on the spam!

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Old 10-07-2024, 05:47 PM   #7
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I apologize for the inconvenience, guys. There was an issue with the DNS resolver that prevented reCAPTCHA from resolving the Google domain successfully during the verification process. Should be fixed now!
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Old 10-08-2024, 02:07 AM   #8
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Looks good since I've gotten a couple of image requests from people who show 2024-Oct-07 as their join date.
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Old 10-08-2024, 09:10 AM   #9
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Quote:
Originally Posted by mergen3107 View Post
Thank you guys!
And a big thanks to you too! I've finally now been able to register here since contacting you on reddit. It was hilarious trying to use the forum contact-us page to alert admin here - given that it too required the captcha

At one point I even resorted to using whois to locate the owner of the mobileread.com domain and used the contact listed there but that seemed to drop into the void.

Anyway, now I can post my question about USBnetwork on a jailbroken PW2... the only question is where? Is the proper etiquette to start a new thread or join the end of one of those massive snapshots threads that included the package?
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Old 10-08-2024, 11:42 AM   #10
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Quote:
Originally Posted by Radian View Post
And a big thanks to you too! I've finally now been able to register here since contacting you on reddit. It was hilarious trying to use the forum contact-us page to alert admin here - given that it too required the captcha

At one point I even resorted to using whois to locate the owner of the mobileread.com domain and used the contact listed there but that seemed to drop into the void.

Anyway, now I can post my question about USBnetwork on a jailbroken PW2... the only question is where? Is the proper etiquette to start a new thread or join the end of one of those massive snapshots threads that included the package?
Welcome to MobileRead!

Proper etiquette is that if you have a question not already recently addressed, create a new thread. If you have the same problem or question as addressed in a recent thread, post in that thread.
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Old 10-10-2024, 02:49 AM   #11
mergen3107
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@Radian
I am glad I could help! Welcome to MR
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Old 10-10-2024, 05:29 PM   #12
Radian
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I'm kind of wondering how many posts I have to make before the mods have done with vetting me?
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Old 10-10-2024, 05:32 PM   #13
pdurrant
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Quote:
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I'm kind of wondering how many posts I have to make before the mods have done with vetting me?
More than six. But I don't know exactly how many.
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Old 10-10-2024, 05:35 PM   #14
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Let's try post number 8 then!
Edit: Yay!
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Old 10-10-2024, 06:11 PM   #15
DNSB
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Quote:
Originally Posted by Radian View Post
I'm kind of wondering how many posts I have to make before the mods have done with vetting me?
More than 5 and less than 11. From what I have heard from other users, it does not seem to be a single fixed number.
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