04-24-2024, 07:57 AM | #1 |
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Device: kindle paperwhite
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Kindle "device" not recognised, but storage is
Hi all,
I've set up a brand new, fresh install, dedicated machine, purely for Kindle. It's a w10 enterprise 22H2. Running Calibre 7.9 When I plug in the Kindle, which is still recognised on my existing calibre install on my laptop, it's not recognised by Calibre on the new machine, but Windows Explorer sees a new drive F labelled Kindle on the new machine. So the Kindle is being recognised by the OS, but not Calibre. The debug log with plugins is here; Spoiler:
I've loaded Amazon Kindle Reader onto the PC, in the hope there were some drivers I'm missing, as it's a brand new install. Does anyone have any advice for me please? Thanks Last edited by theducks; 04-24-2024 at 09:22 AM. Reason: SPOILER LOG files |
04-24-2024, 08:05 AM | #2 |
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I should have mentioned I exported my laptop's calibre and imported it on the new machine
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04-24-2024, 09:03 AM | #3 |
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You need ot get the debug log from Preferences->Miscellaneous->Debug device detection
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04-24-2024, 09:19 AM | #4 |
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Device: kindle paperwhite
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Thank you for replying so quickly.
Here are the logs, one before connecting, and one after connecting with the storage recognised. Does the speed of the USB matter? I'm using USB 1 Thanks Juju |
04-24-2024, 09:23 AM | #5 |
creator of calibre
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Neither of those logs are showing a connected Kindle on your system. It needs to show up in windows Explorer first, beciae calibre can connect to it
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04-24-2024, 09:30 AM | #6 |
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Device: kindle paperwhite
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Here's a screen shot of the desktop there's the Kindle drive available.
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04-24-2024, 09:35 AM | #7 |
creator of calibre
Posts: 44,409
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Yes but windows is not reporting the device in the list of connected devices to calibre, so calibre cannot see it. You can try rebooting both the device and your computer.
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