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Old 07-07-2021, 02:16 PM   #1
computercapi
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Pocketbook Inkpad 3 Pro firmware update fails
When I try to update my ebook reader to the latest firmware, I get the error :

MD5 sum mismatch


The reader cannot be used to read ebooks...
I contacted the support, but they don't answer.

What can I do ????
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Old 07-08-2021, 01:42 PM   #2
kutusov
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Have you tried a factory reset and a new update after that?
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Old 07-08-2021, 03:18 PM   #3
computercapi
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Quote:
Originally Posted by kutusov View Post
Have you tried a factory reset and a new update after that?
I cannot open the Settings app anymore...
What can I do ?
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Old 07-09-2021, 11:24 PM   #4
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See if it can help:

https://www.youtube.com/watch?v=tYZkDtq2KQQ
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Old 07-10-2021, 06:33 AM   #5
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Else try to find and delete the firmware update file.

When manually updating, it's a *.bin file (swupdate.bin IIRC) copied to root.
Hopefully the automatic download works the same way.

update: on second thought, is it stuck in a 'boot loop'? That would preclude the above.
An extreme solution, it to extract the internal sd card, mount it and try the above.
It's likely formatted as ext3. Try at your own risk though.
Last edited by wold; 07-10-2021 at 06:55 AM. Reason: added update
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Old 07-20-2021, 12:28 PM   #6
kekinash
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Unfortunately I found by the hard way that when the InkPad 3 Pro is in a loop or failed boot, there's not way or key combination to hard reset it. The only way is careful open it and disconnect the battery, so it will restart by itself, delete damaged firmware file from the InkPad and let it to update itself.
I wish the guys at PocketBook will provide their devices with a hard reset option using a key combination or similar.
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Old 05-13-2022, 04:03 AM   #7
ondrian
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I have exactly the same problem after an automatic firmware update via Wifi.

I tried updating from SD card as well as to unplug the battery to reset the device. No luck so far.

Did anyone manage to solve the issue?
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Old 07-07-2022, 07:03 AM   #8
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Quote:
Originally Posted by kekinash View Post
Unfortunately I found by the hard way that when the InkPad 3 Pro is in a loop or failed boot, there's not way or key combination to hard reset it. The only way is careful open it and disconnect the battery, so it will restart by itself, delete damaged firmware file from the InkPad and let it to update itself.
I wish the guys at PocketBook will provide their devices with a hard reset option using a key combination or similar.
Longpressing Power button switches the device off.
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