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#1 |
Member
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Karma: 10
Join Date: Mar 2015
Device: Kobo Aura HD
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Kobo Annotations sync not working
Hi!
I am feeling cheated: everywhere I read, including the instructions manual of my Kobo Aura HD, it says that annotations, including bookmarks, notes and highlights, are supposed to sync accross devices for any book purchased through the Kobo store. I am currently using a Kobo Aura HD, the Mac Desktop app, and the iOS app of an iPhone 5s and iPhone 6 Plus. The sync seems to be working between the two iPhones, but not between the other devices. I have even tried syncing the Kobo Aura HD to the desktop app vi usb, but annotations still don't sync. I contacted Kobo support, and was told that annotations sync was not a feature of the new Kobo firmware. Somehow I doubt this to be true. So the question is: is sync supposed to be multiplatform feature, or was I misled? This is a huge issue for me, and makes me want to switch to Kindle as soon as a larger screen device is available. Thanks for the help guys! |
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#2 |
Grand Sorcerer
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Karma: 47303822
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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I know I have tested this before and seen the annotations sync to all the devices and apps. That was a while ago, and testing now, it doesn't sync everywhere. I haven't done all the tests but, what I see is:
- Annotations made on iPad or Android phone apps sync to the Aura H2O but not to each other. - Annotations on the Aura H2O aren't syncing to the apps I'll check the sync to another ereader and the Windows desktop app when I get home. I'm fairly sure I have seen them sync to the other ereaders recently, but I rarely start the desktop app. The Aura H2O is running FW3.13.1 and the two apps are up to date. |
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#3 |
Grand Sorcerer
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Karma: 47303822
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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And of course now I have to take some of the above back.
I just picked up my Android phone and opened the book I was testing. All the annotations I had made earlier on the Aura H2O are now on the phone. I don't know if this means there is a delay imposed by Kobo for some reason or other or I messed up the order of the syncs earlier. But, they haven't reached the iPad. |
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#4 |
Grand Sorcerer
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Karma: 47303822
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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After getting home, I did some more testing.
The desktop application synced the annotations with no problems. I opened the iOS app on my iPad, and it synced the annotations. It looks like it only downloads the annotations when first started. It seems to sync annotations made in the app immediately, but only gets them from other devices at startup. |
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#5 |
Cloud Reader
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Karma: 4000066
Join Date: Aug 2010
Device: Kindle Oasis, Kindle Scribe, iPad Pro 11
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And they still aren’t syncing... At least annotations from my H2O won’t show up on the Mac...
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#6 |
Grand Sorcerer
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Karma: 47303822
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Kobo told me earlier in the year that there was a problem with the syncing between the different device/app types. I haven't checked recently if it is working, but I assume it isn't.
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#7 | |
Member
![]() Posts: 10
Karma: 10
Join Date: Mar 2015
Device: Kobo Aura HD
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Yep, still not working
Quote:
The Kobo Aura One is an amzing device, but broken sync cannot be tolerated. I will likely no longer buy books from Kobo and switch to Kindle, which is a rock solid service. The new typesetting engine is even better than Kobo. They only need a larger screen eink device. Kobo is good for novels maaybe, but horrible for reference and non fiction. Sad... |
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#8 | |
Grand Sorcerer
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Karma: 47303822
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Quote:
There can be a timing problem, as you need to get each app or device to sync. The apps do a sync when opening and will at other times. But, the apps also have something to make sure they don't sync to often. |
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#9 |
how YOU doin?
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Karma: 7371047
Join Date: Feb 2009
Location: India
Device: Kindle Keyboard, iPad Pro 10.5”, Kobo Aura H2O, Kobo Libra 2
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#10 | |
Member
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Karma: 10
Join Date: Mar 2015
Device: Kobo Aura HD
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Quote:
You are aware of the new Kindle typesetting engine right? How is Kobo better now? |
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#11 | |
Member
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Karma: 10
Join Date: Mar 2015
Device: Kobo Aura HD
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Quote:
Just open the iPad app, and take a look the annotations list. The Chapter names are all garbled, the annotations are in random order, and full of multiples, in random order as well. I have an annotaion that is said to be in Chapter 12 (in that lost), but it's really in Chapter 13. Can't view it, can't delete it. Thing is, Kobo might be great for reading novels, but for non-fiction, research and studying, where annotations are crucial, it is a very poor ecosystem. If things are working well on your end, please enlighten me. My plan is to stop using my Kobo, get the next iPad mini and use the Kindle app and a few others for reading pdfs. Life is too short to wait for decent annotations sync. |
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#12 | |
how YOU doin?
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Karma: 7371047
Join Date: Feb 2009
Location: India
Device: Kindle Keyboard, iPad Pro 10.5”, Kobo Aura H2O, Kobo Libra 2
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Quote:
I am aware of the new kindle typesetting engine. New does not automatically equal better though. I understand they finally fixed the rivers-on-the-page problem with that last update, but they still need to offer more font (size and weight), margin and spacing freedom before I'd consider comparing them to the kobo experience. |
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#13 | |
Member
![]() Posts: 10
Karma: 10
Join Date: Mar 2015
Device: Kobo Aura HD
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Quote:
customizable than Kindle. The ereaders are really a pleasure to use. For me, it's the horrible annotation sync that makes Kobo a terrible option. If sync was not a problem, I'd stay. But as it stands, it's just unusable. 7" is a great screen size for an ereader, and should be standard. 8" is nice, but 6" is insulting at this point. Too bad there might be no more 7" eink devices. Last edited by tk421; 09-30-2016 at 12:09 AM. Reason: typo |
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Tags |
aura hd, ios, mac, sync |
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