06-24-2016, 01:14 AM
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#1 |
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Junior Member
 Posts: 1
Karma: 10
Join Date: Jun 2016
Device: Kobo Aura
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Kobo Aura Frozen Screen
Hello, my aura's screen is frozen. It didn't drop or got damaged. I tried to factory reset and it probably resets because power led blinks fast and my pc recognizes it afterwards. However, the screen is compeletly frozen and unresponsive. Still, light button does work and lights up the screen. Here is a pic. Is the screen broken?
https://dl.dropboxusercontent.com/u/...624_074214.jpg Last edited by hayspat; 06-24-2016 at 01:18 AM. Reason: big image |
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06-24-2016, 04:19 AM
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#2 |
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Wizard
 
Posts: 3,821
Karma: 19162882
Join Date: Nov 2012
Location: Te Riu-a-Māui
Device: Kobo Glo
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Sorry to say, but to me it looks like a broken screen, I see a crack at the left edge just above the keyboard.
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06-24-2016, 11:27 AM
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#3 |
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*carrier lost*
Posts: 62
Karma: 14000
Join Date: Aug 2015
Location: 2001:db8:e:b00c::f00d
Device: Kobo Forma, H2O v1, Aura HD
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It's a terribly blurred screenshot, nearly unusable for diagnoses. But as GeoffR points out, there is an arc-like crack visible starting at the left side just above the keyboard and extending at least one quarter of the screen width.
Sorry to say but this looks like the textbook broken glass substrate, with repair being more or less impossible. The light is separate from the display so unless you really manage to break even the lighting system it will work despite the display glass substrate being broken. So it's now n:m+1 on Koboy's theory until the next broken H2O or HD... 
Last edited by eenk; 06-24-2016 at 11:29 AM. |
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06-25-2016, 05:24 AM
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#4 | |
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Grand Sorcerer
Posts: 5,700
Karma: 66666666
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
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Quote:
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06-30-2016, 06:02 PM
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#5 |
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Resident Curmudgeon
Posts: 75,816
Karma: 134321338
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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That definitely is a broken screen. Even as blurry as the photo is, it's obvious hat the screen is broken.
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