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#1 |
Junior Member
![]() Posts: 4
Karma: 10
Join Date: Dec 2009
Device: Kindle 2
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Calibre not detecting Kindle
Hello,
With the recent update (0.6.29), Calibre has stopped detecting my Kindle (v2). I cannot access it through Calibre, nor can I add e-books to it. I haven't figured out how to fix it (tried reinstalling Calibre, restarting my computer, unplugging and replugging my Kindle and switching USB ports). My computer and other programs can read it. I would appreciate any input I can get, I love the ease of use of Calibre. Thanks!!! |
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#2 |
Wizard
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Karma: 874275
Join Date: Nov 2008
Location: Virginia Beach, VA
Device: Kindle DX
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Have you tried resetting the Kindle? Holding the wake button for about 15 secs?
Are you on windows? Mac? Linux? |
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#3 |
Junior Member
![]() Posts: 4
Karma: 10
Join Date: Dec 2009
Device: Kindle 2
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Yes, I have tried resetting the Kindle. I am on Windows.
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#4 |
creator of calibre
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Karma: 23661992
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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Go to preferences->advanced and click debug device detection. Post the output here
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#5 |
Junior Member
![]() Posts: 4
Karma: 10
Join Date: Dec 2009
Device: Kindle 2
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Version: 0.6.29
USB devices on system: [u'usb\\root_hub&vid8086&pid2935&rev0002', u'usb\\root_hub&vid8086&pid2939&rev0002', u'usb\\root_hub&vid8086&pid2936&rev0002', u'usb\\root_hub&vid8086&pid2938&rev0002', u'usb\\root_hub&vid8086&pid2937&rev0002', u'usb\\root_hub&vid8086&pid2934&rev0002', u'usb\\root_hub20&vid8086&pid293c&rev0002', u'usb\\root_hub20&vid8086&pid293a&rev0002', u'usb\\vid_045e&pid_00e1&rev_0007', u'usb\\vid_0d8c&pid_000c&rev_0100', u'usb\\vid_0d8c&pid_000c&rev_0100&mi_00', u'usb\\vid_0d8c&pid_000c&rev_0100&mi_03', u'usb\\vid_1949&pid_0002&rev_0100', u'usb\\vid_413c&pid_2003&rev_0306'] Drives detected: (ID, Partitions, Drive letter) ('IDE\\DISKST3320613AS____________________________ _DE13____\\5&163E592B&0&0.0.0', 'No mount points found') ('USBSTOR\\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&R EV_0100\\B003A0A093662BFA&0', 'No mount points found') Looking for BEBOOK Looking for BEBOOK_MINI Looking for BLACKBERRY Looking for CYBOOKG3 Looking for ILIAD Looking for IREXDR1000 Looking for JETBOOK Looking for KINDLE Looking for KINDLE2 Looking for KINDLE_DX Looking for NOOK Looking for PRS505 Looking for PRS700 Looking for PRS500 Looking for ANDROID Looking for N770 Looking for N810 Looking for CYBOOK_OPUS Looking for COOL_ER Looking for ESLICK Looking for NUUT2 Looking for IRIVER_STORY Looking for POCKETBOOK360 Looking for GER2 Looking for ITALICA Looking for SHINEBOOK Looking for ECLICTO Looking for EB600 Device possibly connected: Kindle 2 Device Interface Trying to open device... failed Opening of the following devices failed <calibre.devices.kindle.driver.KINDLE2 object at 0x03D49D70> Traceback (most recent call last): File "site-packages\calibre\devices\__init__.py", line 93, in debug File "site-packages\calibre\devices\usbms\device.py", line 591, in open File "site-packages\calibre\devices\usbms\device.py", line 309, in open_windows DeviceError: Unable to detect the KINDLE2 disk drive. Try rebooting. |
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#6 |
creator of calibre
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 44,262
Karma: 23661992
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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You have a problem with the WMI installation on your computer (your computer isn;t reporting device information to calibre). Unfortunately, the only fix I know for this is a windows re-install
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#7 |
Junior Member
![]() Posts: 4
Karma: 10
Join Date: Dec 2009
Device: Kindle 2
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I was afraid of that. Thanks for your help.
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