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03-27-2024, 06:38 AM | #1 |
Member
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Device: Kindle Paperwhite 4 (2018)
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Is anyone able to debug why my Kindle Oasis randomly restarts from time to time?
I've uploaded my system logs here: https://file.io/FJnv0pazUlYO
The most relevant line seems to be on 2420, where it says: `240327:014506 system: C loginfoslRebootowerd is Dsl, purposefully rebooting` Is anyone who's better at techy stuff than me able to take a look at this and try to figure out what would be causing this please? Thank you! Last edited by Extricated; 03-27-2024 at 10:08 AM. Reason: Fix formatting |
03-31-2024, 12:12 PM | #2 |
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Device: Kindle Paperwhite 4 (2018)
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Is anyone able to help with this?
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03-31-2024, 02:20 PM | #3 |
Bibliophagist
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I went to look at your log files a couple of days back and got a message that the transfer I requested had been deleted.
Perhaps you could try reposting the logs as an attachment to your message (use the paperclip icon or click on Manage Attachments below the message entry box (Additional Options in Advanced mode). |
03-31-2024, 05:33 PM | #4 | |
Member
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Device: Kindle Paperwhite 4 (2018)
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Quote:
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04-03-2024, 07:02 AM | #5 |
Member
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Join Date: Feb 2019
Device: Kindle Paperwhite 4 (2018)
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Just bumping this - still having the same issue!
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04-14-2024, 07:06 PM | #6 |
Member
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Device: Kindle Paperwhite 4 (2018)
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Bumping once again
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04-14-2024, 11:20 PM | #7 |
Connoisseur
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Join Date: Jun 2023
Device: Kindle Scribe
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My Kindle Scribe randomly restarted due to an extremely specific set of circumstances.
I loaded fixed layout .mobi files from kindle comic converter into calibre. I modified the author field in calibre. Then used calibre to usb transfer to my kindle. For some reason, my kindle scribe randomly restarted randomly until I deleted the transferred files. WEIRD. I dunno if this is relevant to you though. Try a factory reset. Last edited by axu2; 04-14-2024 at 11:23 PM. |
04-15-2024, 08:03 AM | #8 |
Zealot
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Device: Kindle Keyboard,nexus 7,Kindle Voyage
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Did you ever notice if this happens at certain battery levels? See if it happens using it with the charger plugged in.
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04-16-2024, 04:58 PM | #9 |
Member
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Device: Kindle Paperwhite 4 (2018)
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It happens at any battery levels, and persists even after a factory reset.
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04-18-2024, 12:35 AM | #10 |
Connoisseur
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Device: kindle oasis; kobo elipsa/libra; SNA4X
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how is your kindle oasis holding up? is it the 1st version
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04-18-2024, 06:34 AM | #11 |
Resident Curmudgeon
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Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Is the Oasis running the latest firmware?
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04-18-2024, 05:00 PM | #12 |
Member
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Join Date: Feb 2019
Device: Kindle Paperwhite 4 (2018)
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It's the newest one, 2019 I believe?
And yes, it's on the latest firmware |
04-19-2024, 05:35 AM | #13 | |
Resident Curmudgeon
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
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Quote:
Another reason is the battery could be on the way out. Last edited by JSWolf; 04-20-2024 at 04:19 PM. |
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04-20-2024, 03:53 PM | #14 |
reader, ebook junkie
Posts: 110
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Join Date: Dec 2007
Location: western nebraska
Device: in use kindle oasis 2nd and 3rd gen, kobo forma, boox poke5
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Whenever my oasis 3rd gen or my husband's 2nd gen starts randomly rebooting, I just remove the last several ebooks placed on the devices, whether from amazon, kindle unlimited or send to kindle. Haven't sideload ebooks in forever. That usually fixes the rebooting.
If it was important to me I'd reload a book at a time and see which one(s) is the problem. Amazon seems to have no epub error checking regardless of the ebook source. Just my experience. |
04-21-2024, 09:53 AM | #15 |
Wizard
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Join Date: Feb 2012
Location: Cape Canaveral
Device: Kindle Scribe
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Go to Kindle search menu
Lookup some nonsense word (say, “gdhsjajz” randomly typed) Hit enter You will see “Search Results (0)”, but also something like “Books not indexed yet (number)”. If this number is > 0, tap on it. It will show you a list of books queued for indexing. Move those books away from Kindle. Restart and see if it helped. If so, copy those problematic books one by one to eliminate. If books is problematic, there is no good way to fix it most probably. Try to find a different version. |
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