10-21-2009, 06:38 PM | #1 |
Zealot
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Credit Card charged?
Mine was charged. Don't companies usually charge at the time if shipping? Anyone else charged?
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10-21-2009, 06:58 PM | #2 | |
Bookaholic
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Most companies (at least ones I've bought from) charge on shipment, but they can charge immediately as long as they plan to ship within 30 days. I don't know if that means B&N will be shipping pre-orders before 11/30 or if they're doing something they shouldn't be. Is it possible that it was an authorization or hold and not an actual charge? |
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10-21-2009, 06:59 PM | #3 |
Connoisseur
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I sent a question to Support last night and received the following late this afternoon:
Dear Customer, Thank you for your email regarding your Barnes & Noble pre-order for a title not yet published. When you place an order through our web site, your credit or debit card is authorized, not charged, for the amount of the order. This authorization puts the funds on reserve, which most card-issuing banks release after a seven-day period. Barnes & Noble charges for the order only upon shipping. As the release date of your title draws closer, we will submit a new authorization request to your bank. Please accept our apology for any confusion or inconvenience in this matter. Thank you for the opportunity to clarify the payment authorization process. Visit www.bn.com and click on the options that appear in the upper right-hand corner to view information about your order. We look forward to your next visit. Sincerely, Shannera Customer Service Representative Barnes and Noble |
10-21-2009, 07:18 PM | #4 | |
Addict
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Moreover, what good is an "authorization" that proves you currently have $274 in your bank account? 39 days from now, you will have a very different amount. Doesn't make sense for the system to say "hmm, they have $274 in the account now. Check. Seven days from now, we'll reverse this charge then charge them again in over 30 days. Hopefully the funds are there then..." Maybe I'm too logical? I'm just not sure what the authorization proves/accomplishes. |
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10-21-2009, 11:46 PM | #5 |
Lowlife of the Party
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They most definitely will put a hold on the funds, but it will probably expire before your next credit card bill comes due, considering that shipment of the devices is still more than 30 days away. For the record, my credit card has not been charged for my pre-order.
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10-22-2009, 12:59 AM | #6 | |
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10-22-2009, 11:17 AM | #7 | |
Enthusiast
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That's why I use a credit card. Yes, I have too many of them and I only use one for online stuff. I don't really care that they authorize things. If you are fiscally responsible and don't like credit cards good for you. However, I think having at least one in your wallet is necessary. I don't like giving anyone access to my checking account. |
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10-23-2009, 11:09 PM | #8 |
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Last year I ordered a Cybook from Books on Board which, at the time, was out of stock however B on B charged my CC at the time I placed the order. They gave me the excuse this is their standard procedure. I returned the device, and that's another story, and have not been back to them since.
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11-01-2009, 01:11 AM | #9 | |
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As for the time, the law allows for 5 business days. That is why they told you seven days. It also up to the bank how long it is held for. With my current bank account, it is only 1 business day. |
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11-06-2009, 11:21 AM | #10 |
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I've said all along that with 1 exception I've never been "charged" prior to shipment. Today I have to amend that statement. Last night I ordered 2 items from Amazon.com, one who I claimed never charged me prior to shipment. I just went on line to view pending charges on my CC account only to find 2 "Temporary Authorization"(s) dated yesterday for last night's order. Has this been charged to my account? Technically no but the funds for last nights order are not available to me at this time. You could say there is a difference between "charges" and "authorizations" but the effect is the same.
The bottom line - if you don't have the money for it today don't even consider pre-ordering. Oh, by the way, that "crow" I'm eating right now is quite tasteful. :-) |
11-07-2009, 01:49 PM | #11 | |||
Sigil & calibre developer
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11-09-2009, 08:08 PM | #12 |
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interesting enough, a new hold from BN for the ammount of my preorder hit my card today. The day I preordered the preauth hit and then expired. Now its back. Maybe some Nooks will ship before the end of the month?
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11-09-2009, 08:29 PM | #13 |
Lowlife of the Party
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11-14-2009, 10:43 PM | #14 |
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Charged
My credit card was charged Friday, must be getting close.
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11-14-2009, 11:13 PM | #15 |
Wizard
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Orders are not supposed to ship until December 18th.
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