Irex Support: Credit where credit is due.

markiehill · 12-10-2006, 04:33 PM

I know that Irex support and customer service has been berated on a number of threads in the past. I would just like to say for the record that i have had a number of issues with my hardware over the past few months and i am now on my third Irex.

Through all of this the Irex team were mostly responsive and helpful and provided me with a new unit as quickly as physically possible. I know some people will read this forum before buying a unit, so i thought it is important to highlight the good as well as the bad.

Thanks

Mark

12-10-2006, 04:33 PM	#1
markiehill Connoisseur Posts: 94 Karma: 192 Join Date: Jul 2006	Irex Support: Credit where credit is due. I know that Irex support and customer service has been berated on a number of threads in the past. I would just like to say for the record that i have had a number of issues with my hardware over the past few months and i am now on my third Irex. Through all of this the Irex team were mostly responsive and helpful and provided me with a new unit as quickly as physically possible. I know some people will read this forum before buying a unit, so i thought it is important to highlight the good as well as the bad. Thanks Mark

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