PRS-600 So, should I ask for a replacement?

ziegl027 · 01-24-2010, 02:47 PM

I've got the screen fade thing. Visiting the in-laws in bright (but cool) Phoenix, sitting on the patio, areas of the screen look like they were printed with an elderly toner cartridge (or a dry tape in a typewriter, for those who remember back THAT far!). Not a problem if I tilted the screen during the refresh so it was shaded while rendering the next page. Honestly the gesture was a bit like turning a page in a pBook, so not a deal-killer by any stretch.

But do the screens with the light-fade problem tend to get worse with time? Do they have other problems, or just the screen fade? Anyone have a screen with this problem that they've just decided to live with?

If I decide to exchange it, would I be better off getting a new unit shipped from Sony or just swapping it at Best Buy. i.e. if I get it from Sony will they know the next unit is from a "good" run of screens, whereas the Best Buy's stock is likely to be from the same batch?

lilac_jive · 01-24-2010, 02:52 PM

If you want, you can. My 505 has the fade issue, but it isn't that bad (there are varying degrees) and it hasn't gotten worse. I usually just angle it so that shadow covers it. I even took it to the Bahamas with me and didn't have much of a problem working around it. It just wasn't worth the hassle returning it.

Dr. Drib · 01-24-2010, 08:50 PM

I don't think your unit should have gotten worse within the few months it's been available. (I don't when you bought it.)

It may be a defective unit.

Don

jgsmith · 01-24-2010, 09:05 PM

Is there a way to test this inside? There isn't a lot of sun here at this time of year, and when there is, its not very strong.

Jim

ziegl027 · 01-24-2010, 09:21 PM

Quote:

Originally Posted by Dr. Drib

I don't think your unit should have gotten worse within the few months it's been available. (I don't when you bought it.)

It may be a defective unit.

Don

It's brand new, just had it a week today, and today was the first time I've tried to use it under such bright conditions. From reading some other threads it seems like there was a bad batch of screens produced at some point?

Since others do not have this problem, my assumption is that it is a defect. Question is, is it enough of a defect to go about the hassle of returning it?

Levelpart · 01-24-2010, 09:39 PM

Don't worry many other users have confirmed the fading effect when reading under intense sunlight and it's due to the way the e-ink technology works.

rmm200 · 01-24-2010, 09:53 PM

If it was mine I would find someone else with the same unit and see how his reacted under the same conditions. If yours is similar accept it as a characteristic of the device. I do know mine works a heck of a lot better under those conditions than my far more expensive laptop does.

Robert

ziegl027 · 01-25-2010, 11:36 AM

Quote:

Originally Posted by rmm200

I do know mine works a heck of a lot better under those conditions than my far more expensive laptop does.

Robert

Absolutely. My laptop would've been hopeless out there. There are times in my indoor, tree-shaded office in Minnesota that I can't read the screen of the laptop.

I'm leaning toward just dealing with it, but I know some have reported this as an apparent defect and I don't like companies "getting away with" selling things with known defects.

SCION · 01-25-2010, 11:40 AM

If you're within the time frame for a replacement, I say go for it.

01-24-2010, 02:47 PM	#1
ziegl027 Addict Posts: 264 Karma: 764 Join Date: Jun 2009 Location: Minnesota Device: Sony Touch, Kindle DXG	So, should I ask for a replacement? I've got the screen fade thing. Visiting the in-laws in bright (but cool) Phoenix, sitting on the patio, areas of the screen look like they were printed with an elderly toner cartridge (or a dry tape in a typewriter, for those who remember back THAT far!). Not a problem if I tilted the screen during the refresh so it was shaded while rendering the next page. Honestly the gesture was a bit like turning a page in a pBook, so not a deal-killer by any stretch. But do the screens with the light-fade problem tend to get worse with time? Do they have other problems, or just the screen fade? Anyone have a screen with this problem that they've just decided to live with? If I decide to exchange it, would I be better off getting a new unit shipped from Sony or just swapping it at Best Buy. i.e. if I get it from Sony will they know the next unit is from a "good" run of screens, whereas the Best Buy's stock is likely to be from the same batch?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Replacement Stylus	advocate2	Sony Reader	12	11-23-2011 02:36 PM
PRS-300 Battery replacement	doknek	Sony Reader	1	11-01-2010 02:30 AM
New/Replacement Unit	Writernan	Astak EZReader	0	03-14-2010 04:35 PM
No new or replacement DX until August!	poohbear_nc	Amazon Kindle	8	07-03-2009 01:07 PM
iLiad Replacement for Notes	smoogle	iRex Developer's Corner	12	05-03-2007 03:52 AM

01-24-2010, 02:52 PM	#2
lilac_jive Grand Sorcerer Posts: 5,870 Karma: 27376 Join Date: Dec 2008 Location: Pennsylvania Device: PRS-505	If you want, you can. My 505 has the fade issue, but it isn't that bad (there are varying degrees) and it hasn't gotten worse. I usually just angle it so that shadow covers it. I even took it to the Bahamas with me and didn't have much of a problem working around it. It just wasn't worth the hassle returning it.

01-24-2010, 08:50 PM	#3
Dr. Drib Grand Sorcerer Posts: 45,037 Karma: 56751447 Join Date: Jan 2007 Location: Peru Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One	I don't think your unit should have gotten worse within the few months it's been available. (I don't when you bought it.) It may be a defective unit. Don

01-24-2010, 09:05 PM	#4
jgsmith Connoisseur Posts: 75 Karma: 233442 Join Date: Dec 2009 Location: Toronto, Canada Device: Sony PRS-600, Kobo Touch, Kindle PW2	Is there a way to test this inside? There isn't a lot of sun here at this time of year, and when there is, its not very strong. Jim

01-24-2010, 09:39 PM	#6
Levelpart Member Posts: 15 Karma: 10 Join Date: Jan 2010 Device: Sony PRS 600	Don't worry many other users have confirmed the fading effect when reading under intense sunlight and it's due to the way the e-ink technology works.

01-24-2010, 09:53 PM	#7
rmm200 Groupie Posts: 195 Karma: 414 Join Date: Jan 2010 Location: Bend, OR Device: Sony PRS-600	If it was mine I would find someone else with the same unit and see how his reacted under the same conditions. If yours is similar accept it as a characteristic of the device. I do know mine works a heck of a lot better under those conditions than my far more expensive laptop does. Robert

01-25-2010, 11:40 AM	#9
SCION Séduisant Posts: 4,706 Karma: 2107018 Join Date: Jan 2010 Location: Texas, USA Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6	If you're within the time frame for a replacement, I say go for it.

Advert

Advert