HTTP Error 403: Forbidden

[enuddleyarbl]

EDIT: Well, I rebooted the computer and the Sage, reconnected and the problem didn't recur. So, whatever it was, it appears to have gone away.

OP: I'm not sure where to report this. But, I just connected my Kobo Sage to Calibre and up popped the following error:

calibre, version 6.21.0
ERROR: Unhandled exception: <b>HTTPError</b>:HTTP Error 403: Forbidden

calibre 6.21  embedded-python: True
Windows-10-10.0.19045-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19045')
Python 3.10.1
Windows: ('10', '10.0.19045', 'SP0', 'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: DeACSM (0, 0, 16) && DeDRM (10, 0, 3) && Diaps Editing Toolbag (0, 4, 0) && EpubCheck (0, 2, 4) && EpubSplit (3, 6, 0) && Goodreads (1, 7, 9) && KindleUnpack - The Plugin (0, 83, 1) && Kobo Utilities (2, 16, 7) && KoboTouchExtended (3, 6, 3) && Modify ePub (1, 8, 1) && Quality Check (1, 13, 4) && ScrambleEbook (0, 6, 0)
Traceback (most recent call last):
  File "calibre_plugins.koboutilities.action", line 329, in _on_device_metadata_available
  File "calibre_plugins.koboutilities.action", line 1240, in auto_firmware_update_check
  File "urllib\request.py", line 216, in urlopen
  File "urllib\request.py", line 525, in open
  File "urllib\request.py", line 634, in http_response
  File "urllib\request.py", line 563, in error
  File "urllib\request.py", line 496, in _call_chain
  File "urllib\request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden

I'm not sure what the problem is or what the result of that error is. But, I thought I'd report it.

[itsmir]

Just came here to report this. Am getting the same error every time I connect my Kobo Glo HD. Started happening after update to v6.22. And yes, a reboot appears to 'have solved it 😊

[Karellen]

Hmm, this happened to me yesterday also...
.

[DNSB]

This appears to be an issue with the KoboUtilities plugin when it is trying to check for a new firmware update. I haven't taken much of a look at it but it appears that the URL that is used to check is no longer valid.

[ownedbycats]

Disable this.

[shopma2]

I had this error as well, and after uninstalling KoboUtilities it no longer occurs.

[theducks]

Originally Posted by shopma2

I had this error as well, and after uninstalling KoboUtilities it no longer occurs.

All you had to do was turn off 'Check for updates daily' in the Utilities Configuration.

Someone will figure what changed at the site it checks and update the PI. No need to lose the OTHER benefits of KU (or KUe)

[ownedbycats]

Originally Posted by shopma2

I had this error as well, and after uninstalling KoboUtilities it no longer occurs.

You don't need to do that. See post #5.

[ownedbycats]

Originally Posted by theducks

All you had to do was turn off 'Check for updates daily' in the Utilities Configuration.

Someone will figure what changed at the site it checks and update the PI. No need to lose the OTHER benefits of KU (or KUe)

It's already updated. Thanks to DNSB and Terisa de morgan for figuring it out

[JSWolf]

Originally Posted by ownedbycats

It's already updated. Thanks to DNSB and Terisa de morgan for figuring it out

Ditto!

[recook]

Hi,

Originally Posted by DNSB

This appears to be an issue with the KoboUtilities plugin when it is trying to check for a new firmware update. I haven't taken much of a look at it but it appears that the URL that is used to check is no longer valid.

Oops, Kobo did it again!
Got that 403 today.
Funnily, before that, Kobo Utilities successfully reported a new Firmware version (with ver. nr.) available, so it's maybe just the download link.

The error message shows a call stack:

calibre, version 7.13.0 (linux, embedded-python: True)
Failed to update Kobo firmware: Failed: Downloading Kobo firmware update

HTTP Error 403: Forbidden

Traceback (most recent call last):
File "calibre/gui2/device.py", line 112, in run
File "calibre_plugins.koboutilities.jobs", line 123, in do_check_firmware_update
resp = urlopen(update_data["UpgradeURL"])
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "urllib/request.py", line 216, in urlopen
File "urllib/request.py", line 525, in open
File "urllib/request.py", line 634, in http_response
File "urllib/request.py", line 563, in error
File "urllib/request.py", line 496, in _call_chain
File "urllib/request.py", line 643, in http_error_default
urllib.error.HTTPError: HTTP Error 403: Forbidden