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#1 |
Lighting the Beacon!
![]() Posts: 14
Karma: 10
Join Date: Mar 2008
Device: Sony PRS-505, nook
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Help! Dropped 505 Reader, Display "wrapped"?
Dropped my 505 today on a hard floor at the mall
![]() ![]() I tried different text sizes; same problem. When I changed to a horizontal display the display is "rolled" vertically (see only the same 2 inches, then it's like it overwrites the rest of the text within that same screen space). I've tried several resets (even a hard reset), but no luck. I was wondering if anyone has seen this particular malady. I've searched and heard of broken or dead displays, but never this particular problem. Thanks! Great Day |
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#2 |
Wizard
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Karma: 1008294
Join Date: Dec 2007
Location: Iowa, USA
Device: Nook Simple Touch
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Sorry to hear this gr8day2b, seems like I read about a similar incident on a forum or posting somewhere. Sony wanted $280 to fix.
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#3 |
Lighting the Beacon!
![]() Posts: 14
Karma: 10
Join Date: Mar 2008
Device: Sony PRS-505, nook
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Thanks Ervserver. On the bright side (I think), I checked a sony site, and putting the model number and when bought (Dec. 22, 2007), they said it shoudl be under a replacement warrenty, and I can send it in for a refurbished unit for $29.
Much better than the $200+ I've seen out of warrenty quoted as. |
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#4 |
Gizmologist
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Karma: 929550
Join Date: Jan 2006
Location: Republic of Texas Embassy at Jackson, TN
Device: Pocketbook Touch HD3
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If I were you, I'd be all over that like gravy on a biscuit -- they don't usually want to replace stuff that has anything to do with possible display damage.
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#5 | |
eBook Enthusiast
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Karma: 93383043
Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
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Quote:
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#6 | |
Lighting the Beacon!
![]() Posts: 14
Karma: 10
Join Date: Mar 2008
Device: Sony PRS-505, nook
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Quote:
So, it doesn't look like it falls under "display devices", but I could be wrong? ![]() I'll follow the earlier advise of getting all over this before it changes. There were all kind of caveats, such as "will contact you with a quote if it needs more work", etc. I will pursue this quickly, and will report back what they were able or refused to do. |
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#7 |
Guru
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Karma: 568242
Join Date: Dec 2007
Device: Kindle Oasis 3, Kindle Paperwhite 1, iPad, iPhone
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This is exactly why I buy the accident coverage. My wife has a tendency to test the laws of physics with any electronics we have. Good luck!
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#8 |
Lighting the Beacon!
![]() Posts: 14
Karma: 10
Join Date: Mar 2008
Device: Sony PRS-505, nook
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Wrapped / Rolled Screen Problem Resolved!
Great news! (for me at least
![]() I was about to send my broken reader back to Sony to see if I could have a refurbished replacement for the $29 (as stated on their site per their Customer Care tool). Then, I thought, "Hmmm...I did buy this locally...wonder if they'd be willing to give me a replacement?" Drum Roll Please.......Yes sir-ee! ![]() I took the busted reader to the bookstore I bought it at four months ago, explained how it broke, and they gave me a replacement! WooT! WooT! ![]() Now I just have to figure out how to set it up. Any thougths on that? I'm charging it now, and I figure "authorizing" this new device on the Sony website is the next step. ![]() |
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