09-21-2017, 08:34 AM | #1 |
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Device: Kobo Vox
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Kobo Aura H2O does not read SD card
I got my Kobo Aura H2O about a month ago and was really impressed by it. I save all my books in my own collections on the SD card, but a week ago, the Kobo stopped recognizing the SD card (and any other SD card) automatically.
The same SD cards are read in all other devices, so I have to assume that it is the Kobo that is not working. Getting help from Kobo has been like pulling teeth (so NOT impressed.) Does anyone else have the same problem? Thanks |
09-21-2017, 10:05 AM | #2 |
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Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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What firmware version is on the device? One of the recent versions, either 4.3.x or 4.4.x, would ignore the SD card if it didn't have a label. This was fixed in the next firmware release, but if you don't want to upgrade, labelling the card solved it.
If that isn't the case, what happens when you insert the card? Does the screen flash? Is the card seen by the PC when connected? |
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09-22-2017, 10:03 AM | #3 |
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Firmware and SD card label
Thanks for your response
The firmware is 4.5.9587 and I actually did label all the SD cards that I tested. The card is just completely ignored, as if there is no card in. Last edited by fddekker; 09-29-2017 at 10:41 AM. |
09-23-2017, 07:53 AM | #4 | ||
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Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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Quote:
Quote:
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09-29-2017, 10:43 AM | #5 |
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Label on SD card
Sorry, was my typo. I did label all SD cards.
Also, I used their formatted as per your quote. I can't get Kobo to respond. Really disappointed in them |
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09-29-2017, 11:39 AM | #6 |
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Device: Kindle: Oasis 3, Voyage WiFi; Kobo: Libra 2, Aura One
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Moved out of the Tablet sub-forum, since this Kobo is not a tablet.
Don (Moderator) |
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aura, sd cards not recognized |
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