Kobo Download Error

Aleron Ives · Yesterday, 07:33 PM

I just bought a Kobo book and attempted to download it with ADE as usual, and I get the error:

E_ADEPT_DOCUMENT_TOO_SHORT

Various web sources indicates this means the book file I'm trying to download is corrupt. Do I have to contact Kobo support for this, or is there another solution?

PeterT · Yesterday, 09:06 PM

It's probably worth while reaching out to Kobo

DNSB · Yesterday, 11:33 PM

Last time I ran into that error, we needed to re-authorize ADE on the computer.

Aleron Ives · Today, 12:42 AM

Thanks, I guess I'll have to research how to do that and contact Kobo support if it doesn't work.

Aleron Ives · Today, 01:11 AM

I removed my authorisation and authorised again, but the error persists.

Aleron Ives · Today, 01:45 AM

So, I just chatted with the Minerva chatbot and an agent who claimed to reset the license for the book and advised me to update ADE before trying again.

Since I'm using Linux, I don't want to risk breaking my currently working version of ADE 2.0 for an update that might not help.

Has anyone else had a license reset that solved a download error before? Should I try to download again with ADE 2.0, risk updating ADE, or potentially switch to the Calibre DeACSM plugin and give up ADE entirely?

*edit*

The error persists on ADE 2.0, even after deleting the Adept key from the registry and re-authorising yet again.

beedaddy · Today, 02:48 AM

Quote:

Originally Posted by Aleron Ives

Should I try to download again with ADE 2.0, risk updating ADE, or potentially switch to the Calibre DeACSM plugin and give up ADE entirely?

I tend to recommend the latter. I once used ADE 4.x successfully (you can install it easily via winetricks). Nowadays, I only use the DeACSM plugin (but not often, since most of the epubs are drm-free in Germany).

John F · Today, 06:15 AM

Maybe try downloading with the Libby website?

Edit: I mean use the Libby website to get the ACSM file, and then use ADE.

Yesterday, 07:33 PM	#1
Aleron Ives Wizard Posts: 1,301 Karma: 16296696 Join Date: Sep 2022 Device: Kobo Libra 2	Kobo Download Error I just bought a Kobo book and attempted to download it with ADE as usual, and I get the error: E_ADEPT_DOCUMENT_TOO_SHORT Various web sources indicates this means the book file I'm trying to download is corrupt. Do I have to contact Kobo support for this, or is there another solution?

Today, 01:45 AM	#6
Aleron Ives Wizard Posts: 1,301 Karma: 16296696 Join Date: Sep 2022 Device: Kobo Libra 2	So, I just chatted with the Minerva chatbot and an agent who claimed to reset the license for the book and advised me to update ADE before trying again. Since I'm using Linux, I don't want to risk breaking my currently working version of ADE 2.0 for an update that might not help. Has anyone else had a license reset that solved a download error before? Should I try to download again with ADE 2.0, risk updating ADE, or potentially switch to the Calibre DeACSM plugin and give up ADE entirely? edit The error persists on ADE 2.0, even after deleting the Adept key from the registry and re-authorising yet again. Last edited by Aleron Ives; Today at 02:06 AM.

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Yesterday, 09:06 PM	#2
PeterT Grand Sorcerer Posts: 12,519 Karma: 74358018 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	It's probably worth while reaching out to Kobo

Yesterday, 11:33 PM	#3
DNSB Bibliophagist Posts: 38,399 Karma: 152905840 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos	Last time I ran into that error, we needed to re-authorize ADE on the computer.

Today, 12:42 AM	#4
Aleron Ives Wizard Posts: 1,301 Karma: 16296696 Join Date: Sep 2022 Device: Kobo Libra 2	Thanks, I guess I'll have to research how to do that and contact Kobo support if it doesn't work.

Today, 01:11 AM	#5
Aleron Ives Wizard Posts: 1,301 Karma: 16296696 Join Date: Sep 2022 Device: Kobo Libra 2	I removed my authorisation and authorised again, but the error persists.

Today, 06:15 AM	#8
John F Grand Sorcerer Posts: 7,377 Karma: 66969631 Join Date: Feb 2009 Device: Kobo Glo HD	Maybe try downloading with the Libby website? Edit: I mean use the Libby website to get the ACSM file, and then use ADE.

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