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#1 |
Member
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Karma: 10
Join Date: Mar 2024
Device: Kindle Oasis
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BSOD when connecting Kindle Oasis to old computer
I recently bought a new Kindle Oasis International version from Amazon.
The device works fine, but when I try to connect it to my old desktop computer, sporting Windows 10 Pro updated to this date, via USB cable, the computer stops working with a BSOD error code FAT_FILE_SYSTEM. I tried everything I knew, but nothing helped. When I connect the same Kindle to my Dell XPS13 laptop, which is newer than my desktop PC, everything works as expected. Does anybody know how to correct this behavior on my desktop computer? Thanks in advance, Daniel |
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#2 |
Grand Sorcerer
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Karma: 99236514
Join Date: Apr 2011
Device: pb360
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Plugging a USB 2 hub into the computer and the Oasis into the hub might work.
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#3 |
Member
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Karma: 10
Join Date: Mar 2024
Device: Kindle Oasis
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#4 |
Member
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Karma: 10
Join Date: Mar 2024
Device: Kindle Oasis
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Unfortunately, the joy was premature. It worked only the first time. I tried also other usb hubs I have, but the result is the same, bsod fat_file_system.
I also tried to connect the Kindle using a different account on my computer. It only worked on the first connection and generated the same bsod after that. |
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#5 | |
Grand Sorcerer
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Karma: 99236514
Join Date: Apr 2011
Device: pb360
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Quote:
If it still works on your dell xps13, I would avoid trying to use it with your old desktop. |
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#6 |
Grand Sorcerer
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Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
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What do flash drives do generally? do they work?
Might be good to re-install Windows 10, if for no reason than to get a fresh start. I have been meaning to do that with my 12 year old computer which seems to run much slower than it should (I used to do HD video editing on it without pushing it much); it takes forever to boot up now. |
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#7 | |
Member
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Karma: 10
Join Date: Mar 2024
Device: Kindle Oasis
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Quote:
The computer is old, but otherwise works fine. Maybe not the fastest computer ever, but for regular jobs is good enough, even for not so new games. This is so strange! |
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#8 | |
Member
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Karma: 10
Join Date: Mar 2024
Device: Kindle Oasis
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Quote:
I am not sure there's a need to reinstall Windows 10 because I checked the system with the DISM and SFC tools and they show everything is OK. Despite the age of my computer (more than 12 years), it boots fast enough after I replaced the HDD with a Samsung SSD, so this is also not a problem. I also do HD video editing, but I think that the problem is not the computer, but the video editing software which gets heavier with time, due to the higher resolutions it has to handle. |
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#9 |
the rook, bossing Never.
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Karma: 89531599
Join Date: Jun 2017
Location: Ireland
Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper11
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The age and speed is irrelevant. It's some driver issue, or maybe RAM error.
I've a 22 yo XP laptop (April 2002) that can read a Kindle PW3 fine. XP only re-installed once (June 2002). Used regularly till 2016. A BSOD is usually a driver in the Kernel or one faulty region of RAM not usually accessed. Ordinary applications won't BSOD. It's better to track down the issue rather than hoping a fresh install makes it OK. I'd only do a fresh install on a spare disk in case that is no better. Last edited by Quoth; 03-07-2024 at 11:09 AM. |
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#10 | |
Member
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Karma: 10
Join Date: Mar 2024
Device: Kindle Oasis
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Quote:
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#11 |
the rook, bossing Never.
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Karma: 89531599
Join Date: Jun 2017
Location: Ireland
Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper11
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External USB storage of any kind shouldn't cause BSOD.
First make sure every kind of Autorun and Autoplay is disabled. No-one ever needs autorun on anything. It's possible some legitimate file is on the Kindle and not on a flash drive that is autorunning or autoplaying. The only more stupid thing is upnp. If still an issue: I'd go to device manager, remove/delete any USB devices and let the OS re-install. A reboot may be needed. Also make sure no AV or storage monitoring is running. |
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#12 |
Connoisseur
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Karma: 10
Join Date: Jun 2023
Device: Kindle Scribe
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I'd try unplugging and replugging the ram.
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#13 | |
Member
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Karma: 10
Join Date: Mar 2024
Device: Kindle Oasis
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Quote:
I tried using Microsoft's Driver Verifier, and it showed me that there's a problem with one of the drivers I selected (it didn't show exactly which one, it just generated a BSOD with a message), but I don't know how to use this info to find which one. It's complicated to use the Driver Verifier if it generates a BSOD, you have to do a system restore to a previously saved restore point, after a BSOD. I think I'll let it be as it is and I'll use the laptop for further loading of books. |
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#14 |
the rook, bossing Never.
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Karma: 89531599
Join Date: Jun 2017
Location: Ireland
Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper11
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Yes. I know there would be no actual Autorun files on the Kindle, but PC Autorun and Autoplay can do mad things! No-one anywhere ever should have them enabled.
Try boot in Safe Mode and go to Device manager and delete anything USB that's not the mouse or keyboard. It will automatically re-add on reboot. It certainly looks like that PC's Window OS is broken. Try running a Linux Mint with Mate desktop Live USB stick and see does the Linux see the Kindle. If so, your PC is fine and it's Windows that's broken. Driver Verifier shouldn't BSOD. |
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#15 |
Member
![]() Posts: 22
Karma: 10
Join Date: Mar 2024
Device: Kindle Oasis
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The Driver Verifier can cause crushes, see here explanation, https://learn.microsoft.com/en-us/wi...river-verifier. That's why somebody suggested that making a restore point before running the DV is a good idea, especially if you don't know how to use it, like me.
In Safe Mode, I had no problems connecting and disconnecting the Kindle repeatedly. So, there's no hardware problem with my computer. Now I'm sure there's only a problem with a driver I can't find. Thank you for your help. |
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Tags |
bsod, kindle oasis 3 |
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