Calibre 7.19.0 has crashed on Windows 10 and won't restart.

Evaeiqua · 10-10-2024, 07:29 PM

Calibre crashed on me today and won't restart. I rebooted to no avail. I downloaded the installation file and tried to repair Calibre. That didn't work. I uninstalled and reinstalled Calibre 7.19.0 and no luck. Any suggestions would be great.

Evaeiqua · 10-10-2024, 07:33 PM

I tried calibre-debug -g and got this response.
C:\Users\1jmon>calibre-debug -g
calibre 7.19 embedded-python: True
Windows-10-10.0.19045-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19045')
Python 3.11.5
Windows: ('10', '10.0.19045', 'SP0', 'Multiprocessor Free')
Interface language: None
EXE path: C:\Program Files\Calibre2\calibre-debug.exe
Failed to initialize plugin: 'C:\\Users\\1jmon\\AppData\\Roaming\\calibre\\plug ins\\Goodreads.zip'
Traceback (most recent call last):
File "calibre\customize\ui.py", line 789, in initialize_plugins
File "calibre\customize\ui.py", line 76, in load_plugin
File "calibre\customize\zipplugin.py", line 306, in load
File "importlib\__init__.py", line 126, in import_module
File "<frozen importlib._bootstrap>", line 1204, in _gcd_import
File "<frozen importlib._bootstrap>", line 1176, in _find_and_load
File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 690, in _load_unlocked
File "calibre\customize\zipplugin.py", line 205, in exec_module
File "calibre_plugins.goodreads.__init__", line 11, in <module>
ImportError: cannot import name 'quote' from 'urllib' (C:\Program Files\Calibre2\app\bin\python-lib.bypy.frozen\urllib\__init__.pyc)
Successfully initialized third party plugins: Gather KFX-ZIP (from KFX Input) (2, 15, 0) && Package KFX (from KFX Input) (2, 15, 0) && Find Duplicates (1, 10, 9) && KFX metadata reader (from KFX Input) (2, 15, 0) && From KFX (2, 15, 0) && KFX Input (2, 15, 0) && Kindle Collections (1, 7, 29) && Manage Series (1, 5, 2)
QPA platform: windows
devicePixelRatio: 1.0
logicalDpi: 96.0 x 96.0
physicalDpi: 92.7148288973384 x 92.67567567567568
ApplicationPaletteChange event ignored
Using calibre Qt style: True

ownedbycats · 10-10-2024, 08:13 PM

What happens if you try to launch in Windows' safe mode?

DiapDealer · 10-10-2024, 08:39 PM

calibre-customize --disable-plugin Goodreads

Evaeiqua · 10-10-2024, 08:56 PM

DiapDealer - I tried it and got this:
C:\Users\1jmon>calibre-customize --disable-plugin Goodreads
Failed to initialize plugin: 'C:\\Users\\1jmon\\AppData\\Roaming\\calibre\\plug ins\\Goodreads.zip'
Traceback (most recent call last):
File "runpy.py", line 198, in _run_module_as_main
File "runpy.py", line 88, in _run_code
File "site.py", line 83, in <module>
File "site.py", line 78, in main
File "site.py", line 50, in run_entry_point
File "calibre\customize\ui.py", line 900, in main
File "calibre\customize\ui.py", line 86, in disable_plugin
AttributeError: 'NoneType' object has no attribute 'can_be_disabled'

Evaeiqua · 10-10-2024, 09:11 PM

ownedbycats - I tried safe mode and still nothing. Calibre stops during loading.

DiapDealer · 10-10-2024, 09:18 PM

Double check the plugin name with:

calibre-customize --list-plugins

If you still can't disable the plugin with the correct name, try uninstalling it with:

calibre-customize --remove-plugin <correct plugin name>

kovidgoyal · 10-11-2024, 12:12 AM

This isnt plugin related, according to that debug log something is interfering with calibre before it even gets to the stage of creating its UI long before plugins are even loaded. I am very surprised that this would occur in Safe mode as this is almost certainly some program on the computer interfering with calibre. The log indicates the QApplication object was constructed and then it has hung.

Try temporarily disabling the antivirus and also trya clean reinstall that is un-install, delete c:\program files\calibre2, then re-install (this wont affect your books/settings)

Daedraug · 10-12-2024, 01:14 PM

I have the same issue : Calibre won't launch anymore (it used to work flawlessly).
I tried to uninstall, reboot, install -> same issue.
I did it the same loop again with version 7.17 and 7.14 -> same issue.
Unfortunately I can't test safe mode as it is a remote computer.
I don't have AV except the one by default provided by Windows.

Here is my log :
calibre 7.19 embedded-python: True
Windows-10-10.0.22631-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.22631')
Python 3.11.5
Windows: ('10', '10.0.22631', 'SP0', 'Multiprocessor Free')
Interface language: None
EXE path: C:\Program Files\Calibre2\calibre-debug.exe
Successfully initialized third party plugins: Amazon.com Multiple Countries (1, 0, 0) && Babelio_db (0, 8, 6) && BookFusion Plugin (0, 8, 1) && Find Duplicates (1, 10, 9) && Goodreads (1, 8, 1) && Job Spy (1, 0, 239) && Quality Check (1, 13, 10)

10-10-2024, 07:29 PM	#1
Evaeiqua Junior Member Posts: 4 Karma: 10 Join Date: Oct 2024 Device: Kindle	Calibre 7.19.0 has crashed on Windows 10 and won't restart. Calibre crashed on me today and won't restart. I rebooted to no avail. I downloaded the installation file and tried to repair Calibre. That didn't work. I uninstalled and reinstalled Calibre 7.19.0 and no luck. Any suggestions would be great.

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10-10-2024, 07:33 PM	#2
Evaeiqua Junior Member Posts: 4 Karma: 10 Join Date: Oct 2024 Device: Kindle	I tried calibre-debug -g and got this response. C:\Users\1jmon>calibre-debug -g calibre 7.19 embedded-python: True Windows-10-10.0.19045-SP0 Windows ('64bit', 'WindowsPE') ('Windows', '10', '10.0.19045') Python 3.11.5 Windows: ('10', '10.0.19045', 'SP0', 'Multiprocessor Free') Interface language: None EXE path: C:\Program Files\Calibre2\calibre-debug.exe Failed to initialize plugin: 'C:\\Users\\1jmon\\AppData\\Roaming\\calibre\\plug ins\\Goodreads.zip' Traceback (most recent call last): File "calibre\customize\ui.py", line 789, in initialize_plugins File "calibre\customize\ui.py", line 76, in load_plugin File "calibre\customize\zipplugin.py", line 306, in load File "importlib\__init__.py", line 126, in import_module File "<frozen importlib._bootstrap>", line 1204, in _gcd_import File "<frozen importlib._bootstrap>", line 1176, in _find_and_load File "<frozen importlib._bootstrap>", line 1147, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 690, in _load_unlocked File "calibre\customize\zipplugin.py", line 205, in exec_module File "calibre_plugins.goodreads.__init__", line 11, in <module> ImportError: cannot import name 'quote' from 'urllib' (C:\Program Files\Calibre2\app\bin\python-lib.bypy.frozen\urllib\__init__.pyc) Successfully initialized third party plugins: Gather KFX-ZIP (from KFX Input) (2, 15, 0) && Package KFX (from KFX Input) (2, 15, 0) && Find Duplicates (1, 10, 9) && KFX metadata reader (from KFX Input) (2, 15, 0) && From KFX (2, 15, 0) && KFX Input (2, 15, 0) && Kindle Collections (1, 7, 29) && Manage Series (1, 5, 2) QPA platform: windows devicePixelRatio: 1.0 logicalDpi: 96.0 x 96.0 physicalDpi: 92.7148288973384 x 92.67567567567568 ApplicationPaletteChange event ignored Using calibre Qt style: True

10-10-2024, 08:13 PM	#3
ownedbycats Custom User Title Posts: 9,572 Karma: 64960981 Join Date: Oct 2018 Location: Canada Device: Kobo Libra H2O, formerly Aura HD	What happens if you try to launch in Windows' safe mode?

10-10-2024, 08:39 PM	#4
DiapDealer Grand Sorcerer Posts: 28,040 Karma: 199464182 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	calibre-customize --disable-plugin Goodreads

10-10-2024, 08:56 PM	#5
Evaeiqua Junior Member Posts: 4 Karma: 10 Join Date: Oct 2024 Device: Kindle	DiapDealer - I tried it and got this: C:\Users\1jmon>calibre-customize --disable-plugin Goodreads Failed to initialize plugin: 'C:\\Users\\1jmon\\AppData\\Roaming\\calibre\\plug ins\\Goodreads.zip' Traceback (most recent call last): File "runpy.py", line 198, in _run_module_as_main File "runpy.py", line 88, in _run_code File "site.py", line 83, in <module> File "site.py", line 78, in main File "site.py", line 50, in run_entry_point File "calibre\customize\ui.py", line 900, in main File "calibre\customize\ui.py", line 86, in disable_plugin AttributeError: 'NoneType' object has no attribute 'can_be_disabled'

10-10-2024, 09:11 PM	#6
Evaeiqua Junior Member Posts: 4 Karma: 10 Join Date: Oct 2024 Device: Kindle	ownedbycats - I tried safe mode and still nothing. Calibre stops during loading.

10-10-2024, 09:18 PM	#7
DiapDealer Grand Sorcerer Posts: 28,040 Karma: 199464182 Join Date: Jan 2010 Device: Nexus 7, Kindle Fire HD	Double check the plugin name with: calibre-customize --list-plugins If you still can't disable the plugin with the correct name, try uninstalling it with: calibre-customize --remove-plugin <correct plugin name>

10-11-2024, 12:12 AM	#8
kovidgoyal creator of calibre Posts: 44,561 Karma: 24495948 Join Date: Oct 2006 Location: Mumbai, India Device: Various	This isnt plugin related, according to that debug log something is interfering with calibre before it even gets to the stage of creating its UI long before plugins are even loaded. I am very surprised that this would occur in Safe mode as this is almost certainly some program on the computer interfering with calibre. The log indicates the QApplication object was constructed and then it has hung. Try temporarily disabling the antivirus and also trya clean reinstall that is un-install, delete c:\program files\calibre2, then re-install (this wont affect your books/settings)

10-12-2024, 01:14 PM	#9
Daedraug Junior Member Posts: 2 Karma: 10 Join Date: Oct 2024 Device: iPad	I have the same issue : Calibre won't launch anymore (it used to work flawlessly). I tried to uninstall, reboot, install -> same issue. I did it the same loop again with version 7.17 and 7.14 -> same issue. Unfortunately I can't test safe mode as it is a remote computer. I don't have AV except the one by default provided by Windows. Here is my log : calibre 7.19 embedded-python: True Windows-10-10.0.22631-SP0 Windows ('64bit', 'WindowsPE') ('Windows', '10', '10.0.22631') Python 3.11.5 Windows: ('10', '10.0.22631', 'SP0', 'Multiprocessor Free') Interface language: None EXE path: C:\Program Files\Calibre2\calibre-debug.exe Successfully initialized third party plugins: Amazon.com Multiple Countries (1, 0, 0) && Babelio_db (0, 8, 6) && BookFusion Plugin (0, 8, 1) && Find Duplicates (1, 10, 9) && Goodreads (1, 8, 1) && Job Spy (1, 0, 239) && Quality Check (1, 13, 10)

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