Trouble Logging In To Connect Reader

bspill · 11-11-2006, 08:05 AM

I've been trying to log in to Connect Reader both last night and this morning. After I connect to the webside, I get an HTTP error 405 when I try to log in or go to my account. Does anyone know if this is a problem with the website or is it on my end?

imaredr · 11-11-2006, 09:48 AM

I had the same problem last night. I read some stuff on another thread about deativating the reader,but it didn't work. Nor did the help inside the software or website reference Firewalls. What I did was this: I first copied my purchased books to another place just in case. Then I uninstalled the software, rebooted, and then reinstalled the software and I was able to finally log into my account on the bookstore site. I also got some warning about deavtivating my PC before deleting the program. I searched for a way, but finally just ignored the warning. When I reinstalled, I didn't have to activate my PC. It recognized it automatically. I guess the key wasn't deleted after uninstalling. HTH

Ellen

bspill · 11-11-2006, 10:21 AM

Thanks for the suggestion. I did the same thing and got in. Unfortunately, when I tried to go back in later, I had the same problem. It would be nice if Sony had support available on weekends.

11-11-2006, 08:05 AM	#1
bspill Member Posts: 16 Karma: 10 Join Date: Oct 2006	Trouble Logging In To Connect Reader I've been trying to log in to Connect Reader both last night and this morning. After I connect to the webside, I get an HTTP error 405 when I try to log in or go to my account. Does anyone know if this is a problem with the website or is it on my end?

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11-11-2006, 09:48 AM	#2
imaredr Collector Posts: 441 Karma: 1002238 Join Date: May 2005 Location: Harker Heights, Texas Device: Cybook	I had the same problem last night. I read some stuff on another thread about deativating the reader,but it didn't work. Nor did the help inside the software or website reference Firewalls. What I did was this: I first copied my purchased books to another place just in case. Then I uninstalled the software, rebooted, and then reinstalled the software and I was able to finally log into my account on the bookstore site. I also got some warning about deavtivating my PC before deleting the program. I searched for a way, but finally just ignored the warning. When I reinstalled, I didn't have to activate my PC. It recognized it automatically. I guess the key wasn't deleted after uninstalling. HTH Ellen

11-11-2006, 10:21 AM	#3
bspill Member Posts: 16 Karma: 10 Join Date: Oct 2006	Thanks for the suggestion. I did the same thing and got in. Unfortunately, when I tried to go back in later, I had the same problem. It would be nice if Sony had support available on weekends.

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