10-21-2019, 05:06 PM | #1 |
Connoisseur
Posts: 91
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Join Date: Jan 2011
Location: Kansas
Device: Kobo Libre
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Pre-Purchase Questions ... Clara/Libra/Forma
Hello All!
My beloved Glo needs replacement ... the light no longer turns on. I'd like to stick with Kobo and I have a few questions: 1. For those who have purchased through WalMart.com, did you have a 90-day return window? In some of my internet surfing, I've found reference to a 90-day policy, but I also know WalMart has a 14-day electronics return policy, so I wanted to confirm the 90-day return for a Kobo e-reader. 2. With the new ComfortLight Pro, do you find the need for the Nightmode modification (white text on black)? 3. On this forum, I've seen complaints about the ComfortLight not working/having inconsistent lighting/very orange tone/etc. For those who have had these issues, did the problem happen right out of the box or did it take days/weeks/months? (hence, my questions about WalMart's return policy) 4. I know the Libra and Forma feature screen rotation. I've also seen several posts about the rotation not locking one way or the other. I read in bed, on my side. I like the text to start at my head end and run to my foot end ... i.e. be in portrait orientation even if the device is held in landscape. For those that have Formas or Libras, will your screen lock into portrait orientation? 5. I want to confirm that, even though the Forma & Libra have page turn buttons, the pages can still be turned with a swipe or tap. 6. When I first saw the Forma back in January, I thought --- I like that! Too bad it's so big. Then, I see that the Libra just came out. I"m on board! Except, from reading the posts here, it seems the Forma had a lot of issues at the beginning so I'm leery of jumping on the bandwagon. That's another reason to wonder about WalMart's return policy. I haven't looked at e-reader devices in the last five years, so I don't know about the launch of new Kobo models. Did it seem that a high percentage of the Formas had issues? Does it seem that each new model launch has a lot of issues ... perhaps warranting the purchase of a Clara HD for now and possibly a Libra in the next 6-9 months? I have always appreciated the help I've found here, even if it's reading a post about the same issue I'm having and being able to solve it based on the responses. Susie Kansas |
10-21-2019, 05:09 PM | #2 |
Wizard
Posts: 2,776
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Join Date: Jan 2012
Location: US
Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1
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Although the title of this thread is Walmart warranty, it is also about Walmart's return policy
https://www.mobileread.com/forums/sh...d.php?t=323600 |
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10-21-2019, 05:23 PM | #3 | ||||||
Gentleman and scholar
Posts: 11,242
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Join Date: Jun 2015
Location: Space City, Texas
Device: Clara HD; Nook ST w/Glowlight, (2015) Glowlight Plus, Paperwhite 3
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I have a Clara, not a Forma or Libra. We'll see how helpful my answers are:
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I have read other users on here do combine night mode and the orange light and seem to like the combination. Quote:
A very orange tone is a good thing. Remember, the light is adjustable. If you find 'full orange' too much for you, you can change it. I kinda wish I could make the screen oranger sometimes. Quote:
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When the Clara was first released, there was a 'light bleed' issue. That seems to have been fixed. When the Forma was first released, there seemed to be a bar down the side that was lit differently than the rest of the screen. I haven't paid as much attention to the Libra, but I'm sure reading around, people have nots to pick there. Just remember, most devices won't have those issues, even in the early days. Otherwise they would be reported a lot more widely than on just this forum. |
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10-21-2019, 11:27 PM | #4 | |
Connoisseur
Posts: 91
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Join Date: Jan 2011
Location: Kansas
Device: Kobo Libre
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https://blog.the-ebook-reader.com/20...ithin-90-days/ I was hoping someone on this forum who bought their Kobo e-reader from Walmart could corroborate it. Thanks, Susie Kansas |
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10-21-2019, 11:51 PM | #5 | ||||||
Wizard
Posts: 2,849
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Join Date: Aug 2014
Device: Kobo Forma, Kobo Sage, Kobo Libra 2
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10-22-2019, 03:11 AM | #6 | ||||
Evangelist
Posts: 444
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Join Date: Sep 2014
Location: Europe
Device: Kobo Aura H2O/Glo HD/Libra 2, Kindle PW3/PW5
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Last edited by mathil; 10-22-2019 at 03:17 AM. |
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10-26-2019, 03:05 PM | #7 |
Connoisseur
Posts: 91
Karma: 8198
Join Date: Jan 2011
Location: Kansas
Device: Kobo Libre
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My Libra arrived from Walmart on Thursday. I'm very happy with it. I ordered it on October 22nd.
In my order history, I have until November 13 to return the cover, which really doesn't make sense because 22 days it's 15 or 90! For the actual e-reader, I have 97 days to return it. Weird. Now off to find new books! Thanks for all your help! Susie Kansas |
10-26-2019, 06:31 PM | #8 |
Zealot
Posts: 114
Karma: 88026
Join Date: Dec 2014
Device: Kobo Aura & Touch
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The only problem is none of the new kobo's have the external memory card slot like your kobo glo has. So if you used it you'll miss it, if not then you won't and a new e reader will be good.
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10-27-2019, 10:39 AM | #9 |
Member
Posts: 10
Karma: 58892
Join Date: Jun 2019
Location: Georgia
Device: Nook Glowlight Plus (2019), Glowlight 3, KA1, Nook Simple Touch
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I can confirm the very generous Walmart return policy for the Kobo reader, as it is definitely 90 days. Last November I bought an H2O and was able to exchange it for an Aura One 6 weeks later. Now I have ordered a Clara to replace my Nook Glowlight 3 which no longer holds a charge. It is supposed to arrive October 29 and I have until January 30 to return or exchange it. I hope Walmart continues to sell them. I'm appreciate having an alternative to the Kindle since the Nook seems a little iffy at this point.
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10-27-2019, 11:28 AM | #10 |
Wizard
Posts: 1,149
Karma: 1119516
Join Date: Aug 2009
Device: Sony: PRS 950 & T1, Kobo: Aura One & Forma
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Thanks for this good info in re Walmart 90 day return policy.
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