Send to Kindle failing due to server error

Josieb1 · 06-26-2024, 04:34 PM

I’m in the UK and I use Send to kindle or email to get my fanfiction epubs onto my kindles (I have three kindles). I got two accepted this afternoon after a few hours of processing, I don’t know if this was by the Send to Kindle webpage or email as I tried both methods. Everything else I’m trying is failing. I’m getting an email saying it’s failed due to service error, and to try later.

Anyone seen that before? I’m just wondering if it’s something at my end, although it’s only text from word to epub via calibre, or if Amazon has a problem.

cumcad · 06-26-2024, 05:40 PM

Created an account just to reply to this post after Googling the same problem I have, as yours, since 4 hours ago as of this post. I have not been able to upload normal vanilla pdfs, which had worked at least yesterday. Seeing that you're in the same boat, I think this is an Amazon server problem and hopefully it will resolve itself. I don't know where to report this issue to them after all.

Josieb1 · 06-26-2024, 05:48 PM

Quote:

Originally Posted by cumcad

Created an account just to reply to this post after Googling the same problem I have, as yours, since 4 hours ago as of this post. I have not been able to upload normal vanilla pdfs, which had worked at least yesterday. Seeing that you're in the same boat, I think this is an Amazon server problem and hopefully it will resolve itself. I don't know where to report this issue to them after all.

I’ve just spent a torturous half an hour with kindle support. They have confirmed it’s a technical issue that they are working to fix

tomsem · 06-26-2024, 06:19 PM

Working for me (USA west coast). Maybe just issue with amazon.uk.

cumcad · 06-26-2024, 06:34 PM

It just started to work again (also US northwest), so hopefully the engineers have fixed the issue globally.

Josieb1 · 06-27-2024, 04:28 AM

It’s working in the UK this morning too. Thanks to those who commented, if I get it again I’ll know it’s an Amazon issue.

Davidmenk3 · 07-04-2024, 04:26 AM

Quote:

Originally Posted by cumcad

Created an account just to reply to this post after Googling the same problem I have, as yours, since 4 hours ago as of this post. I have not been able to upload normal vanilla pdfs, which had worked at least yesterday. Seeing that you're in the same boat, I think this is an Amazon server problem and hopefully it will resolve itself. I don't know where to report this issue to them after all.

I created an account just to reply because I'm having the same problem. I haven't been able to upload normal vanilla PDFs, which worked fine yesterday. Since you're experiencing the same issue, it seems like an Amazon server problem. Hopefully, it will resolve soon. You might also want to check your DNS servers to ensure they're not contributing to the issue. Unfortunately, I don't know where to report this to Amazon either.

06-26-2024, 04:34 PM	#1
Josieb1 Grand Sorcerer Posts: 5,049 Karma: 18018738 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2	Send to Kindle failing due to service error I’m in the UK and I use Send to kindle or email to get my fanfiction epubs onto my kindles (I have three kindles). I got two accepted this afternoon after a few hours of processing, I don’t know if this was by the Send to Kindle webpage or email as I tried both methods. Everything else I’m trying is failing. I’m getting an email saying it’s failed due to service error, and to try later. Anyone seen that before? I’m just wondering if it’s something at my end, although it’s only text from word to epub via calibre, or if Amazon has a problem. Last edited by Josieb1; 06-26-2024 at 05:05 PM.

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06-26-2024, 05:40 PM	#2
cumcad Junior Member Posts: 2 Karma: 10 Join Date: Jun 2024 Device: Kindle Scribe	Created an account just to reply to this post after Googling the same problem I have, as yours, since 4 hours ago as of this post. I have not been able to upload normal vanilla pdfs, which had worked at least yesterday. Seeing that you're in the same boat, I think this is an Amazon server problem and hopefully it will resolve itself. I don't know where to report this issue to them after all.

06-26-2024, 06:19 PM	#4
tomsem Grand Sorcerer Posts: 6,742 Karma: 26974049 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	Working for me (USA west coast). Maybe just issue with amazon.uk.

06-26-2024, 06:34 PM	#5
cumcad Junior Member Posts: 2 Karma: 10 Join Date: Jun 2024 Device: Kindle Scribe	It just started to work again (also US northwest), so hopefully the engineers have fixed the issue globally.

06-27-2024, 04:28 AM	#6
Josieb1 Grand Sorcerer Posts: 5,049 Karma: 18018738 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, PW SE & Kindle 2022, Kobo Libra 2	It’s working in the UK this morning too. Thanks to those who commented, if I get it again I’ll know it’s an Amazon issue.

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