09-14-2009, 04:10 PM | #1 |
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Display shows only stripes! Please help!
Hello all,
I'm despair. My Cybook shows since two days only stripes. The rest of it seem to work properly. Please take a look on the picture! It still happened without any reason. Still tried the reset button and the on off button couple of times, . The screen just stays and doesn't refresh. Sometimes the stripes change position (until startup, or pressing buttons). PLEASE HELP! Last edited by Chrikow; 09-14-2009 at 04:44 PM. |
09-14-2009, 05:20 PM | #2 |
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Uh-oh.
I'm not positive but I think that's a broken screen substrate. |
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09-14-2009, 06:01 PM | #3 | |
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Quote:
Derek |
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09-14-2009, 06:12 PM | #4 |
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If it is a broken screen controller it is covered by the warranty or by the 3 years EU-regulation coverage.
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09-14-2009, 07:04 PM | #5 |
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You might be able to pick one up on eBay cheaper than that. I got one in excellent condition for $150.
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09-14-2009, 07:48 PM | #6 | |
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Quote:
Derek |
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09-14-2009, 09:12 PM | #7 | |
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When my "screen controller" broke there was no argument. They just sent me a new Cybook. |
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09-14-2009, 09:37 PM | #8 | |
Wizard
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Derek |
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09-15-2009, 02:15 AM | #9 |
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Hey guys,
many thanks for the answers. I did't made any damages to the cybook, it just happened. My Cybook is only 10-11 months old, so i have full warranty (but about 80 books read). Hope they can fix it for free, and soon, cant live without my e-Reader ! How long does the exchange take? |
09-15-2009, 05:48 AM | #10 | |
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From a European standpoint you have the wrong expectation. Consumer protection in Europe is very strong (which is relected a bit in the price we pay) so the natural thing to assume is that things are covered and that companies tries to fool you by claiming otherwise. |
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09-15-2009, 09:47 AM | #11 |
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The other problem you might encounter is that if Bookeen does send you a new Gen3, you could end up with a new PID and all the eBooks you have that have DRM would not work unless you go to each online shop you got them from, put in the new PID and redownloaded all of them.
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09-17-2009, 08:25 AM | #12 | |
a pthread?? where? where?
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Don't forget that the display will not change until the device will tell it to do it, so even by pushing on the reset button, the display will not going white. Which version do you have? 400Mhz one or 200Mhz one? Bla bla bla. |
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09-17-2009, 06:36 PM | #13 |
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09-18-2009, 02:42 AM | #14 |
a pthread?? where? where?
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Are you a lawyer or just you repeat some things you heard/read on internet? Are you of the people who thinks that there is right to download for 24h something only for testing and can use it during this period whitout beeing illegal?
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09-18-2009, 05:47 AM | #15 |
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No, but I can read and have read about consumer rights. And in Sweden we have people working professionally (paid by the state) with this and they write articles in newspapers telling people exactly what holds and how you can be cheated so it is easy to be well informed about this. If you have not read about how consumer rights work in EU you should not spread you guesses.
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