Can't access Sony bookstore anymore.....

Zevs · 05-06-2008, 01:36 PM

Hi!

Just uninstalled my Zonealarm for diffent reasons and tth intalled AVG 8.0 instead as my firewall and virus protection. Everything looks fine, except now I can't go to the Sony Bookstore anymore through my e-book library application.
Previously I always had to give my username and password first to access the store, but now it just goes directly to the Page Not available message and nothing I do there (including clicking on the link go to e-book home which worked fine before) gets me nowhere. Anyone knows what could be wrong? The message I get on the page in the e-book library application is "http error 0", doesn't say me much I'm afraid

I should say I can still reach my own libraty, it is just the Sony e-book store that I can't get to.

Grateful for any help with this
Zevs

pilotbob · 05-06-2008, 01:42 PM

Quote:

Originally Posted by Zevs

Just uninstalled my Zonealarm for diffent reasons and tth intalled AVG 8.0 instead as my firewall and virus protection. Everything looks fine, except now I can't go to the Sony Bookstore anymore through my e-book library application.

If you disable the AVG firewall does it work? I assume you have to create an exception in your firewall to allow the ebook software to make connections to remote machines.

BOb

Zevs · 05-06-2008, 01:52 PM

Quote:

Originally Posted by pilotbob

If you disable the AVG firewall does it work? I assume you have to create an exception in your firewall to allow the ebook software to make connections to remote machines.

BOb

Hi! I looked through all the setting in the AVG and there was one called Web shield, and activating that part gave me back the Sony store again! So problem is solved. I guess I need to first deactivate that part when I want to buy some more books

Zevs

HarryT · 05-06-2008, 01:54 PM

You should be able to set up a firewall exception for the Connect software to allow it to connect to the internet.

Zevs · 05-06-2008, 02:24 PM

Quote:

Originally Posted by HarryT

You should be able to set up a firewall exception for the Connect software to allow it to connect to the internet.

Yes Harry, it seems though that this has been done, I got that question when I first started the e-book library after installing AVG, and then said to allow it, and it is set now to do that, I can see it should be allowed, but still this Web shield seems to hinder it for some reason. I guess I haven't figured out all the settings yet for AVG

Zevs

05-06-2008, 01:36 PM	#1
Zevs Book lover!! Posts: 133 Karma: 182 Join Date: Jan 2007 Device: Sony Reader 505; Nowadays Stanza, Kindle, Txtr and Bluefire on iPhone	Can't access Sony bookstore anymore..... Hi! Just uninstalled my Zonealarm for diffent reasons and tth intalled AVG 8.0 instead as my firewall and virus protection. Everything looks fine, except now I can't go to the Sony Bookstore anymore through my e-book library application. Previously I always had to give my username and password first to access the store, but now it just goes directly to the Page Not available message and nothing I do there (including clicking on the link go to e-book home which worked fine before) gets me nowhere. Anyone knows what could be wrong? The message I get on the page in the e-book library application is "http error 0", doesn't say me much I'm afraid I should say I can still reach my own libraty, it is just the Sony e-book store that I can't get to. Grateful for any help with this Zevs

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05-06-2008, 01:54 PM	#4
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383043 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	You should be able to set up a firewall exception for the Connect software to allow it to connect to the internet.

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