IQ HELP MY IQ HAS STOPPED WORKING

Jaxie · 03-24-2012, 04:19 PM

Can someone help me, my IQ has just stopped working altogether, it wont even charge. Has anyone else had this problem?

It was perfectly ok a few days ago, then it just would not turn on at all. I am not sure what to do.

a very disappointed Jaxie

marf · 03-25-2012, 05:06 PM

Let's start with the obvious. Is there power to the outlet the charger is plugged into? If you have another charger for the 701 (you probably don't), give that charger a try. Try gently jiggling the charger connector and see if the charging light illuminates. If you have a way to measure voltage, is the charger producing any output voltage, and if so is it near the voltage the 701 requires (12vdc iirc). With such a light load as a VOM (used to measure voltage) the voltage may be somewhat higher than normal.

Pull the SDHC card and see if that helps.

I see two other options here, a reset and popping the cover to pull the battery. It would be up to you to decide which one to do first. Other posters may have additional input on the matter, so if I were you I'd wait a bit before proceeding with either.

Hope you get it fixed, Jaxie. Good luck.

musicman2523 · 03-26-2012, 03:18 PM

sounds like the charger to me. you can still get a replacement from pocketbook they're $20

Jaxie · 03-29-2012, 05:57 PM

Hello musicman and marf

Thank you for your replies. I did get it working again and believe it or not it was a very simple problem. The plug adaptor had stopped working. When I bought the Pocketbook it had a European plug soldered onto it, so I had to get an adaptor for it. It has stopped connecting properly. I was lucky that I had a spare adaptor in the house.

My Pocketbook is important to me and has become almost like a little friend. I am a happy bunny again.

03-24-2012, 04:19 PM	#1
Jaxie Member Posts: 18 Karma: 588 Join Date: Jan 2012 Device: Pocketbook IQ 701	HELP MY IQ HAS STOPPED WORKING Can someone help me, my IQ has just stopped working altogether, it wont even charge. Has anyone else had this problem? It was perfectly ok a few days ago, then it just would not turn on at all. I am not sure what to do. a very disappointed Jaxie

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03-25-2012, 05:06 PM	#2
marf Enthusiast Posts: 30 Karma: 10 Join Date: May 2011 Device: PB701, PB360+	Let's start with the obvious. Is there power to the outlet the charger is plugged into? If you have another charger for the 701 (you probably don't), give that charger a try. Try gently jiggling the charger connector and see if the charging light illuminates. If you have a way to measure voltage, is the charger producing any output voltage, and if so is it near the voltage the 701 requires (12vdc iirc). With such a light load as a VOM (used to measure voltage) the voltage may be somewhat higher than normal. Pull the SDHC card and see if that helps. I see two other options here, a reset and popping the cover to pull the battery. It would be up to you to decide which one to do first. Other posters may have additional input on the matter, so if I were you I'd wait a bit before proceeding with either. Hope you get it fixed, Jaxie. Good luck.

03-26-2012, 03:18 PM	#3
musicman2523 Groupie Posts: 164 Karma: 302432 Join Date: Jan 2011 Device: pocketbook iq 701	sounds like the charger to me. you can still get a replacement from pocketbook they're $20

03-29-2012, 05:57 PM	#4
Jaxie Member Posts: 18 Karma: 588 Join Date: Jan 2012 Device: Pocketbook IQ 701	Hello musicman and marf Thank you for your replies. I did get it working again and believe it or not it was a very simple problem. The plug adaptor had stopped working. When I bought the Pocketbook it had a European plug soldered onto it, so I had to get an adaptor for it. It has stopped connecting properly. I was lucky that I had a spare adaptor in the house. My Pocketbook is important to me and has become almost like a little friend. I am a happy bunny again.

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