01-13-2021, 05:29 AM | #1 |
Junior Member
Posts: 8
Karma: 10
Join Date: Jan 2021
Device: KOBO GLO HD
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Kobo GLO HD stuck on "connecting & charging" page
Hi everyone,
Since a few days my Kobo GLO HD 4go is stucked on the "connecting & charging" page. After looking a lot of threads, I've tried : * soft reset * hard reset * new firmware on new SD CARD (from this forum) * disconnect battery during one night * chat with official KOBO "help" (useless, they'll make an offer to buy a new one) But all of this did not work, I don't understand why my Kobo is stucked on the same page even without battery connected... If anyone have a solution, thanks in advance. ps : just before the crash I had some issues with "DRM" and had to reboot my Kobo glo |
01-13-2021, 06:01 AM | #2 |
Grand Sorcerer
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Join Date: Feb 2009
Device: Kobo Glo HD
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What happened after you disconnected the battery and reconnected it?
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01-13-2021, 06:06 AM | #3 |
Grand Sorcerer
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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The easy one is why the screen stays the same without the battery connected: That's the way that e-ink works. Whatever is on the screen stays there until it is changed. There is no power used to maintain the screen.
Have you charged the battery? Don't assume it still has charge. And if everything else fails, leave it on charge overnight. It shouldn't work, but, a lot of people do this and find the device is running the next day. What happens when you turn it on? Does the power light do anything? Does the screen light turn on? |
01-13-2021, 09:20 AM | #4 |
Junior Member
Posts: 8
Karma: 10
Join Date: Jan 2021
Device: KOBO GLO HD
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Thanks for your help, I guess the battery is OK because it was approximately at 90% just before the failure. Anyway, when I turn ON the KOBO the red led turns ON (and OFF if long push > 10 seconds).
I'll leave it on charge overnight and come back to this thread. |
01-13-2021, 09:21 AM | #5 |
Junior Member
Posts: 8
Karma: 10
Join Date: Jan 2021
Device: KOBO GLO HD
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by the way, thanks very much for the firmware...
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